- The Assisting General Manager in San Antonio, TX, US will be responsible for managing personnel and daily operations in the absence of the General Manager.- This role will focus on maintaining consistent quality standards, optimizing financial performance, developing team members, ensuring brand compliance, and raising local community awareness of our offerings. Responsibilities: • Deliver excellent first impression for all guests and potential guests, ensuring special requests are filled • Responsible for In House Sales, including training all associates on in house selling and capturing and managing front desk leads • Hire, train, and develop Team Members to their highest level of success • Work with the team to coordinate and provide excellence in housekeeping, maintenance, operations, and inventory control • Responsible for proper administration for key control • Manage online reviews and to improve property and brand reputation on key platforms • Ensure Safety and Security processes and procedures are in place, followed, and utilized • Know all hotel emergency procedures. Demonstrate and train all associates on these procedures, and inform leadership of any safety hazards • Manage financial processes and be responsible for secure cash handling and processing procedures • Assist in planning, managing, and attending guest events • Responsible for the property’s operational success and profitability • Ability to be readily available if there is an emergency and to effectively handle emergency situations Qualifications: • High School Diploma or GED equivalent • 1+ year hotel or supervisory experience • The employee is frequently required to sit, stand, walk, reach with hands and arms, and to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and peripheral vision. The noise level is usually moderate Compensation: $38,000 - $41,000 yearly
• Deliver excellent first impression for all guests and potential guests, ensuring special requests are filled • Responsible for In House Sales, including training all associates on in house selling and capturing and managing front desk leads • Hire, train, and develop Team Members to their highest level of success • Work with the team to coordinate and provide excellence in housekeeping, maintenance, operations, and inventory control • Responsible for proper administration for key control • Manage online reviews and to improve property and brand reputation on key platforms • Ensure Safety and Security processes and procedures are in place, followed, and utilized • Know all hotel emergency procedures.Demonstrate and train all associates on these procedures, and inform leadership of any safety hazards • Manage financial processes and be responsible for secure cash handling and processing procedures • Assist in planning, managing, and attending guest events • Responsible for the property’s operational success and profitability • Ability to be readily available if there is an emergency and to effectively handle emergency situations