Infrastructure Engineer

River Valley Holdings is a family-owned distribution company based in Syracuse, NY, serving retail customers across the northeastern United States. The River Valley family of companies: River Valley Foods, Cavallaro Foods and Garden Spot Foods, distributes a wide range of specialty dry and frozen grocery items and consumable products out of warehouses in Syracuse, NY and New Holland, PA.
General Description/Purpose:
The Infrastructure Engineer (IT) would be responsible for ongoing support and maintenance of our current network infrastructure along with development and expansion of systems moving forward. The Infrastructure Engineer will report to the Infrastructure Manager.
Job Responsibilities:

• Setup, maintain, and replace network hardware, including switches, routers, etc.
• Manage wireless network and configure wireless access points
• Manage Windows updates, assist with Exchange Management console
• Maintain all system backups
• Manage file share permissions and network file share servers
• Participate in Disaster Recovery planning and execution
• Analyze, troubleshoot, and remediate hardware/system related issues
• Support existing systems - proactively manage and maintain multiple systems to ensure performance and availability
• Directly contribute to continual improvement of the company's security posture
• Work independently on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions
• Mentor other team members
• Provide first and second level support to users
• Provide off-hours support on a rotating basis as needed

Required Skills/Abilities:

• Familiar with cyber security best practices and industry-standard tools
• Working knowledge of Active Directory and Group Policy
• Knowledge of Exchange (both 365 and On Prem) and Office 365 products
• Experience with Layer 3 network Switching
• Experience with configuration of routers, IPSec Tunnels, and VPN
• Experience with Microsoft Server configuration and maintenance
• Experience with Windows desktop imaging, configuration, and support
• Excellent communication skills
• Detail oriented with a high level of commitment to customer satisfaction
• Team player with an emphasis on both knowledge sharing and learning

Education and Experience:

• Cyber Security-related certifications (highly desirable)
• Network+, CCNA or equivalent.
• Experience programming in PowerShell or C#
• Experience with Office 365
• Experience with MSSQL
• Experience with Virtual Server configuration with Hyper-V
• Experience with cloud infrastructure and connectivity
• Experience with phone system configuration and maintenance

Work Schedule:

• This position is full-time and located in our Firestone facility (not remote). Additional travel between our three (3) Syracuse-based facilities will also be required.

Wages:

• $65,000 - $80,000 per year

Benefits:
We offer a competitive compensation and benefits package that includes:

• Flexible Paid Time Off
• Company paid holidays
• Health, prescription, and dental insurance
• Life and disability insurance
• Supplemental insurances
• 401 (k) with company match
• Employee assistant program
• Employee purchase program

River Valley Holdings is an Equal Opportunity Employer (EOE)