DHL Express: National Account Manager (Outside Sales)
Cannot submit anyone who has been presented/ applied for this role in the past.
Permanent Direct Hire position
Start Date: ASAP
Locations + Base Salaries:
- Rochester, NY (Base Salary $95-120K)
Expectation is that they are onsite at the office whenever they are not out on the road meeting with clients OR they are allowed to work from home some days if they’ve had a lot of onsite clients meetings/ Hybrid.
Other Incentives Below:
- + Quarterly commission bonuses up to 75% of their base salary per Quarter
- + Additional $4,800 annually for car allowance
- + Gas card to cover all gas expenses (personal & for work)
- Retirement Savings – 401K with company match
- myShares - Voluntary plan to buy discounted company shares
- Medical, Dental, Vision, well-being programs
- Tuition Reimbursement
- Generous Paid Time Off – Starting at 4 Weeks
- Paid Leave
Interview Process: 2 Video Interviews to Hire
Must Have Qualifications:
- 2-10+ years of Outside Sales experience
- Strong business acumen*
- Bachelors or Associates Degree preferred, if the candidate has less than 5 years of Sales/industry experience
- Previous Business-to-Business “B2B” Sales experience (experience selling services vs. selling a product is preferred)
- Strong negotiation and communication skills (verbal and written)
- Computer proficiency in Microsoft Excel (additional experience with a CRM system is preferred)
- Proven sales experience selling large, national account, multi-location business strongly preferred
- Previous Sales experience within the Logistics, Supply Chain, Freight Forwarding, or Transportation industry
Day to Day:
As a National Accounts Manager, you will maintain a close working relationship with key customers by identifying the key decision makers within the business, understanding each customer’s business challenges and priorities and maintaining a high level of customer satisfaction in order to increase the revenue streams. In addition, the National Account Manager will be responsible for growing new business through cold calling, networking and various other methods. The person who will thrive in this pivotal role must have the skills to maintain a high-level of customer service with existing customers and leverage relationships to expand business. In addition, the international sales professional will actively monitor and review customer global sales activity and make adjustments to processes and strategies to help the business grow. Entrepreneurial professionals in this role enjoy a generous commission & sales incentive plan.
- Uncover opportunities for new business within assigned territory by cultivating leads and applying your networks
- Design customized presentations to showcase the company’s services to decision makers and close new business
- Build revenue streams with current customers and evaluate opportunities to increase the relationship through: face to face visits, problem solving and administrative follow-up
- Help businesses improve their relationships with customers
- Ensure high post-sale satisfaction and positive long-term relationships
- Collaborate with Sales and Operations teams to improve sales and revenue growth within territory
- Manage and build overall customer relationships by coordinating and leading the activities of customer focused teams
- Development of strategies to increase sales penetration and profits in assigned accounts
- Identifies business opportunities and assesses customer needs and matches them with the company’s services to acquire key national accounts
- Partner with the regional management team to coordinate customer requests and services that are being promoted
- Develop customized presentations for various decision-making audiences to close on new business