What you'll be doing...
Do you have a passion for providing quality, outstanding customer service and continuous improvement? Are you a compassionate leader interested in coaching and developing your team?
Leading by example, the Accounting & Eligibility (A&E) Supervisor ensures the department's service levels are met through timely and accurate completion of the team's assigned functions and procedures, and application of quality control procedures and workflow management. Responsibilities include, but are not limited to:
- Develop a deep understanding of assigned client benefit plans and operational functions
- Meet or exceed performance expectations (KPIs, industry standards, client expectations, etc.)
- Report team KPI’s and dashboards along with action plans to meet goals as needed
- Ensure all accounts are balanced and reconciled within appropriate timeframe
- Review rate increases, refund requests, employee output, and various reports
- Effectively manage employees: timekeeping/payroll, workload balance, performance reviews, reward/recognition, coaching/counseling
- Ensure all new employees are trained and functioning independently within 90 days of hire
Who you are...
- Leader . Able to partner, influence, delegate and work effectively with all levels and experience
- Organized . Highly organized and able to multitask
- Analytical . Able to quickly assess and analyze problems and develop solutions
- Educated. Bachelor’s degree (highly preferred) or relevant work experience
- Technically Savvy . Proficient in Excel and Word, able to learn other computer applications
- Communicator . Empathic, effective, confident, service-oriented communicator (written and verbal)
Who we are...
Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package.
If hired, you can expect...
- Starting salary range of $5,651 - $7,645 per month. Pay is dependent on experience, skills, and qualifications.
- Excellent Medical, Dental (w/Ortho), Vision, Rx benefits, disability, life insurance
- Optional benefits include health flex spending & dependent care assistance plans, pet insurance
- Paid Vacation (10 days), Sick Leave (10 days) and Holidays (10 days)
- Generous 401k plan with company base contribution & match
- Work-Life Balance
Equal Employment Opportunity
NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at to request accommodation.
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