Field HR Business Partner

Job Summary:
The Field Human Resource Business Partner will lead and direct the Human Resources (HR) function for their business unit, including but not limited to employee relations, performance management, training & development, employee leave, and enforcing company policies and procedures.

Supervisory Responsibilities:

1. Subject matter expert on HR policy and laws for the business unit.
2. Advice and Counsel on employee relations issues.
3. Provides constructive and timely performance feedback on field managers.
4. Manages discipline and termination process of employees in accordance with company policy.
5. Partners with the Compliance Specialist to manage FMLA and LOA approvals and processes.
6. Assists with recruiting and interviewing as needed.

Duties/Responsibilities:

1. Partners with the leadership team to understand and execute the organization's human resource strategy particularly as it relates to employee relations, retention, and succession planning.
2. Provides support and guidance to Director of Operations, Market Coaches, and Area Coaches, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
3. Conduct investigations for employee relations concerns which include Title VII and/or other employment law violations.
4. Complete store visit forms during visits and submit findings to Area Coach, Market Coach and/or Director of Operations.
5. Actively participates in 3x3 and people planning processes, giving feedback on field level managers' performance and professional behaviors.
6. Analyzes trends in turnover and staffing; researches and proposes feedback to retain top talent.
7. Creates learning and development initiatives that provide internal development opportunities for employees.
8. Oversees employee disciplinary meetings, terminations, and investigations.
9. Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
10. Conduct training and development classes on a variety of Human Resource subjects.
11. Assist with job fairs or other recruiting needs.
12. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, and employment law.
13. Performs other duties as assigned.

Required Skills/Abilities:

1. Excellent verbal and written communication skills.
2. Excellent interpersonal, negotiation, and conflict resolution skills.
3. Excellent organizational skills and attention to detail.
4. Strong analytical and problem-solving skills.
5. Ability to prioritize tasks and to delegate them when appropriate.
6. Ability to act with integrity, professionalism, and confidentiality.
7. Thorough knowledge of employment-related laws and regulations.
8. Proficient with Microsoft Office Suite or related software, use laptop, desktop or tablet.
9. Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.
10. Must be comfortable with 60+% travel.
11. On call for after business hours support.
12. Spending time in restaurants; slip-resistant shoes may be required.

Education and Experience:

1. Bachelor's degree in Human Resources, Business Administration, or related field preferred.
2. A minimum of five years of human resource management experience preferred.
3. Restaurant, retail or hospitality experience highly preferred.
4. Multi-unit experience highly preferred.
5. SHRM-CP/PHR or SHRM-SCP/SPHR highly desired.