Real Estate & Other Loan Services - Associate II

Real Estate & Other Loan Services - Associate II

Location: Chicago, US

ABOUT US

We are Alter Domus. Meaning “The Other House” in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at careers.alterdomus.com

JOB DESCRIPTION:

• Responsible for accurate recordkeeping and execution of all loan activities including, but not limited to: loan disbursements, repayments, payoff letters, amortization schedules, borrower billing statements, client invoices, and new loan set-up.
• Use effective listening and communication skills to liaise with clients, internal Alter Domus teams and external parties regarding the timeliness and accuracy of loan activity information.
• Maintain loan product knowledge to review loan activity such as borrowing billing, payments, disbursements, amortization schedules, payoffs, and reports.
• Review new loan set-up to ensure accuracy.
• Ensure timely, accurate data entry into loan processing and customer systems.
• Review and process distributions, and escrow payments via wire, ACH, or check.
• Daily, weekly and monthly reconciliation of accounts with bank records.
• Document custodial services for commercial, residential, or other loan facilities. Inventory and certify loan files, reporting exceptions. Processing of full or partial release requests.
• Assist on onboarding of new clients, including collection of KYC documentation and account opening.

Client Service and Communication Skills:

• Responsive, friendly and proactive personality.
• Demonstrable ability to learn new concepts quickly and independently while maintaining effective communication with team members.
• Multi-task and maintain a high level of organization to meet daily and monthly deadlines.
• Work in a dynamic team environment and participate in strategic initiatives.
• Use judgment, problem-solving, and flexibility to achieve goals and meet deadlines.
• Deadline-driven and highly organized with exceptional attention to detail.

QUALIFICATIONS:

• Bachelor’s degree in finance, accounting, business or economics or commensurate work experience.
• Work experience with real estate loans and account servicing a plus.
• Ability to independently research and resolve problems.
• Responsive, friendly, professional, highly organized, and superb communication style.
• Solid Microsoft Excel experience.
• Knowledge or familiarity with Bloomberg, performance systems, and other loan research and analysis tools an advantage.
• Exceptional attention to detail and ability to thrive within a high-volume data-entry environment with both proficiency and accuracy.
• Demonstrated willingness to work within a deadline-driven environment.

WHAT WE OFFER

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include:

• Support for professional accreditations such as ACCA and study leave.
• Flexible arrangements, generous holidays, birthday leave.
• Continuous mentoring along your career progression.
• Active sports, events and social committees across our offices.
• Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program.
• The opportunity to invest in our growth and success through our Employee Share Plan.

Equity in every sense of the word

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong.

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative.

We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. Alter Domus is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.