As an Advantage Care Solution Travel Coordinator, your primary responsibility will be to serve our members by meticulously coordinating their travel arrangements based on their chosen treatment locations. You will play a crucial role in ensuring that our members’ travel experience is seamless and convenient, while also exploring opportunities for cost savings through bundle prices available on the Advantage Care Solution platform.
In addition to your travel coordination responsibilities, you will also have the opportunity to learn and support the Advantage Care Solution Specialist role as needed. This versatility and cross-training will allow you to contribute to our team's overall effectiveness and ensure a smooth workflow.
What We Offer
- Compensation based on experience.
- Faith and purpose-based career opportunity!
- Fully paid health benefits
- Retirement and Life Insurance
- 12 paid holidays PLUS birthday
- Lunch is provided DAILY.
- Professional Development
- Paid Training
Essential Functions
- Utilize critical thinking skills to effectively coordinate travel arrangements for members based on their treatment locations.
- Offer guidance and recommendations to members regarding travel options, including suggesting the most convenient and cost-effective routes, accommodations, and transportation arrangements.
- Verify and confirm all travel-related details, such as departure and arrival times, accommodation reservations, and necessary travel documentation, to ensure accuracy and compliance with regulations.
- Maintain clear and effective communication with members and internal team members throughout the travel planning process, addressing any questions, concerns, or changes promptly and professionally.
- Continuously research and evaluate various travel platforms, companies, and providers to identify the most suitable options for members, considering factors such as cost, convenience, and quality.
- Act as a point of contact for members during their travel, assisting with any unexpected issues or emergencies that may arise, such as flight delays, cancellations, or changes in plans.
- Monitor and manage travel budgets and expenses, seeking cost-saving opportunities without compromising the quality of travel arrangements.
- Collaborate with other departments to ensure a seamless experience for members and align travel arrangements with overall program objectives and requirements.
- Stay informed about the latest trends, regulations, and best practices in the travel industry, incorporating this knowledge into travel planning and providing relevant updates and recommendations to members.
- Demonstrate excellent communication skills, both verbal and written, to interact with our members and team members.
- Utilize computer skills to navigate and book accommodations, airfare, and car rentals through various travel platforms.
- Display flexibility and adaptability in managing interruptions and changes that may occur throughout the day, such as addressing inquiries, responding to team messages, and handling daily communications. Our cost-containment initiative and evolving roles often result in frequent updates, clarifications, and corrections.
- Back up the Advantage Care Solution Specialist role as necessary, assisting with their responsibilities, such as managing treatment appointments, coordinating with healthcare providers, and ensuring continuity of care for members.
Qualifications
- High School Diploma or successful completion of a high school equivalency exam.
- Proficient in operating a PC, including working with information systems and applications.
- Previous experience with Microsoft Office programs.
- Familiarity with routine office equipment operation (e.g., faxes, copy machines, printers, multi-line telephones, etc.).
- Knowledge of travel platforms and companies.
- Strong analytical, organizational, and problem-solving skills.
- Previous experience as a travel agent is preferred but not mandatory.
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.