DC Tech Manager

World Wide Technology is looking for DC Tech Manager . This job is part of WWT’s Strategic Resourcing services. The candidate will be supporting a WWT customer and will be employed by one of WWT’s preferred partners.

Job Title: Sr Technical Data Center Manager

Duration: 5 month CTH

Location: Santa Clara, Ca (5 days a week onsite)

Key Responsibilities:

• Team Leadership: Manage, mentor, and guide a team of Data Center Technicians. Oversee daily operations, set team goals, and ensure SLAs are met.
• Technical Oversight: Provide hands-on technical leadership and oversight of all data center operations, including server, network, and storage equipment.
• Data Center Infrastructure Management: Ensure the optimal performance, uptime, and security of data center infrastructure by proactively managing hardware (Dell, Arista, HPE, Palo Alto Networks, Mellanox) and monitoring systems.
• Capacity Planning & Resource Allocation: Lead capacity planning efforts to support the scaling of resources across compute, storage, and network infrastructure.
• Vendor Management: Work closely with hardware and service vendors to ensure equipment lifecycle management, including procurement, installation, and decommissioning.
• Process Improvement: Identify areas for improvement and implement best practices for operational efficiency, including automation, security protocols, and disaster recovery procedures.
• Incident & Problem Management: Lead the troubleshooting of hardware and network issues and collaborate with the team to quickly resolve incidents. Develop strategies to prevent recurring issues.
• Compliance & Security: Ensure compliance with all relevant standards, including data security policies and regulatory requirements.
• Documentation & Reporting: Maintain detailed records of equipment, network configurations, and workflows. Provide regular reports on data center performance, capacity, and operational metrics.

Qualifications:

• Experience: Minimum 7 years of experience managing large enterprise data centers, with at least 3 years in a leadership role.
• Technical Expertise: Strong hands-on experience with Dell, Arista, HPE, Palo Alto Networks, and Mellanox equipment.
• Leadership Skills: Proven ability to lead and develop a technical team in a fast-paced environment.
• Knowledge Base: Deep understanding of enterprise-grade server, storage, and networking technologies. Familiarity with cloud platforms and hybrid environments is a plus.
• Problem Solving: Demonstrated ability to troubleshoot complex data center issues and implement efficient solutions.
• Project Management: Strong organizational and project management skills with the ability to manage multiple tasks and priorities.
• Certifications: Relevant certifications such as Cisco CCNA, CCNP, Dell EMC Proven Professional, HPE ASE, Palo Alto Networks PCNSE, or similar are highly preferred.
• Communication: Excellent verbal and written communication skills to collaborate across teams and with external vendors.