PixMob is one of the world's leaders in creating immersive experiences for live events. You might have seen 60,000 people lighting up at the Super Bowl. Or at a Coldplay concert. Our goal is to ignite collective joy for fans worldwide.
We work with international artists, event organizers, sports teams and brands who care about creating unique & memorable experiences for their guests. PixMob is rooted in design and innovation. Alongside our customers, we reinvent immersive experiences through advanced wireless technologies engineered in-house, at our Montreal HQ. From rapid-prototyping to mass-manufacturing, we are fully vertically integrated to keep pushing the boundaries of the possible. We are leading the way with our sustainability efforts as we have been fighting against single-use plastics. We focus our efforts on using recycled or plant-based compostable materials and encouraging our clients to recycle our products.
The culture at PixMob is one based on humility, relentlessness and cooperation. We operate in a competitive market and need to keep innovating to stay ahead. People who thrive have a deep curiosity to keep improving, learning and coaching others. Our clients are some of the most creative people in the industry and rightfully the most demanding.
As Entertainment and Tours Coordinator, you will play a vital role in supporting the efforts of the Account Managers within the Entertainment and Tours vertical. As the point of contact between Sales, Operations and Production, your mission is to assist in keeping the pipeline up to date, coordinating routing plans, and processing internal requests, all while anticipating needs/problems before they arise. This position requires exceptional organizational skills, proactivity, attention to detail, and the ability to collaborate with internal and external stakeholders. Some travel may be required.
Your role on our team:
Enable the Account Managers, within the Entertainment and Tours vertical, via the following:
- Communicating with operations and production on early-stage opportunities, whether they are feasible or not as well as monitoring challenges related to stock and gear availability.
- Submitting Lead-Time-Request in Salesforces-CRM; Requesting Samples, renders, print guides, etc.
- Monitoring timelines and entering data into Salesforces-CRM.
- Communicating with Account Managers regarding project routes and how they will be processed.
- Gather necessary information from clients' including billing information, shipping information, technical plans, seating plans, etc.
- Coordinate with clients' to obtain required signatures on quotes and contracts.
- Ensure timely payments to vendors by tracking payment schedules, communicating with the finance department, and resolving any payment-related issues.
- Meeting preparation, including presentation decks, images/videos, demo, etc.
- Maintain an accurate and up-to-date pipeline of entertainment and tour projects, including prospects, leads, and sales opportunities.
- Provide reports and updates on the pipeline to the sales and management teams.
- Identify process inefficiencies and bottlenecks within the sales cycle and collaborate with the Sales Coordinator to streamline workflows and enhance interdepartmental coordination.
- Research and analyze competitors' activities, pricing strategies, and product offerings.
- Provide insights and recommendations to improve operational efficiency and enhance the overall customer experience.
- Other general administrative tasks.
- Undergraduate degree in administration, operations management or a related field
- Prior experience in administration, operations, production, or supply chain management, preferably within the concert and tours industry.
- 3 years in proven success in a coordination, project management, Sales operations, Inventory management and/or Logistics and inventory management within the Live Entertainment space
- Knowledge with Excel and Google Workspace
- Resourceful, self-motivated, able to think outside the box and have problem-solving skills
- Organized yet flexible, able to navigate frequently changing priorities in a fast-paced and constantly changing environment
- Ability to work on multiple projects simultaneously and prioritize requests
- Proactive in anticipating needs/problems/requests and suggesting new ways to work in the interest of greater efficiency
- Dedicated team player
- Diplomatic and personable with strong written and verbal communication skills in English
- Some travel (<25% may be required)
- Knowledge in Salesforces CRM
- Experience in the world of live events (concerts, corporate events; music festivals, touring productions, lighting design);
- The ability to speak additional languages (Spanish, French, other).
- A dynamic and inclusive company culture, which you will help evolve over time
- Salary based on experience
- This position is based out of our US office in Nashville, however, occasional remote work is possible
- 4 weeks of paid vacation
- Competitive benefits insurance plan
- Attractive career opportunities
- Equal opportunities for all, regardless of gender (m/f/x)
- Creative and brilliant colleagues
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