Restaurant Server

Zooba is now hiring Servers for our Nolita restaurant.
We are introducing an expanded menu of the tastes of Egypt to Manhattan with full dine-in service. Experience serving Egyptian, Middle Eastern or Mediterranean cuisine in a restaurant setting is a plus.
The Job Details

• Master knowledge of all Zooba food and beverage menu items, all ingredients and preparations, and the ability to respond to guest preferences and needs.
• Provide table service and jump in where needed on the floor to always ensure exceptional service.
• Guide guests through food and beverage selection by going through the menu; offering beverages including wine and beer and suggesting Zooba favorites.
• Show curiosity and love for Zooba's unique take on Egyptian cuisine and an eagerness to continue to learn and grow.
• Consistently follow Zooba's steps of service with efficiency and a positive attitude, while maintaining a sense of urgency throughout service.
• Ensure the dining room is ready for service including table settings, prepping stations, beverage station, and bussing areas during the hours of operation.
• Transmit orders to kitchen by inputting guests' choices; keep kitchen staff informed of any special dietary needs and special requests.
• Take care of guest needs, ensuring constant communication with the service team, managers, and the kitchen during service; handle any guest complaints or concerns.
• Maintain high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service.
• Always adhere to Zooba's safety policies, alcoholic beverage service rules, and Department of Health guidelines.
• Follow all cash handling policies and procedures.

The character traits we're looking for:

• Service oriented by nature; almost always smiling
• Curious about Egyptian food and culture; loves to learn new things
• Steps in whenever needed to help co-workers and our guests
• Picks up the pace when things get hectic
• Obsesses over the details to get the orders out correctly

We love Egyptian food. We want you to love it, too. Help us represent for our culture. Fresh out of Cairo since 2012.
Qualifications and Requirements

• Experience as a server in a fast-paced casual dining restaurant
• Knowledge of service standards and steps of service
• Able to service customer needs and questions
• Able to stay calm and productive under pressure
• English fluency with strong communication skills
• NYC DOH food protection certificate a plus
• Completion of high school diploma
• Able to stand for an 8-hour shift and lift 50 lbs.
• Flexible schedule required (morning, evening and weekend shifts)

Salary and Benefits

• Tipped Wage ($11 per hour plus tips)
• Advancement opportunities
• 401K Retirement Plan
• Paid Time Off
• 50% Menu Discount

Equal Opportunity Employer
Zooba (incorporated as Zooba Eats Inc.) hires based on our specific core values with consideration for required qualifications and competencies. We maintain a nondiscrimination policy towards all employees and applicants.