Facility Services Support Technician

Partnering With Physicians To Provide Best In Class Patient Care
Founded in 2002, Integrated Oncology Network is committed to helping our physicians deliver the right care, at the right time and in the right setting. We strongly believe that preserving the independent practice of medicine where patients are cared for closer to home and surrounded by our dedicated clinicians yields better outcomes. By creating a care continuum between our clinicians, patients and their support networks we deliver an unparalleled approach to the patient's care journey.
Purpose:
The Facility Services Support position acts as the primary Practice contact for issues related to vendor correspondence and safety. The position also performs stocking duties, stat deliveries, and maintaining overall appearance of facility.
Responsibilities/Essential Functions (other duties as assigned):

• Orders supplies and accurately stocks supply areas on a daily basis. Ensures delivery of supplies is coordinated with the appropriate staff/departments.
• Effectively monitors and documents the need for additional supplies on appropriate forms. Provides accurate information to Supervisor for processing of supply order. Maintains logs and inventory information for linen's, snacks, and medical supplies.
• Oversees Safety/Fire/Hazard of building and participates in regular safety committee meetings. Maintains compliance with City of Fresno, & State of California. Also assists with the preparation of annual inspections and drills.
• Maintains off-site storage facilities and ensures they are kept neat and orderly.
• Acts as primary Practice contact, gathering information on vendor contracts. Also effectively addresses issues of repairs and maintenance while maintaining vendor relations and maintaining list with appropriate contacts in order to make appropriate phone calls for facilities issues. This includes but is not limited to, landscaping, housekeeping, engineering and safety needs.
• Effectively performs other routine projects and duties as assigned by management (such as, but not limited to: maintain lobby & refreshment areas, maintain supply areas in a near and orderly fashion, ensuring supply areas are properly stocked), moves furniture as needed, coordinates events per department manager).

Experience, Qualifications/Education:

• High School Diploma or equivalent required
• Valid California Driver's License with a clean driving record and proof of insurance
• Zero to two years related work experience, preferably in a healthcare environment
• Strong customer service background, preferably in healthcare environment
• Current CPR certification required
• Knowledge of computer/telephony support, preferably in a health care environment
• Strong customer service background, preferably in health care environment
• Excellent verbal communication skills
• Competence with computer processing functions and other standard office equipment
• Ability to manage and prioritize multiple tasks
• Ability to calmly and professionally resolve customer issues with diplomacy and tact
• Ability to work independently with minimal supervision
• Strong organizational skills

Working Conditions:

• This position functions primarily indoors in a medical / business environment. Employee may be subject to blood borne pathogens, radiation, bio waste and other medically-related factors, with exposure to moderate noise levels.
• Visual acuity to read and compute screen and paper documents; close and distance vision, peripheral vision depth perception, ability to adjust focus; hearing acuity to converse with staff and customers; ability to walk, stoop, bend, kneel, and lift and move 25 pounds on a regular basis; ability to sit for hours at a time Employee will be exposed to moderate noise levels, interruptions, and occasionally asked to work evening and weekends as needed.