Hydro Group Systems Inc, a Trexon company, is a manufacturer of custom cables, harnesses, electro-mechanical assemblies and industrial panels. We are a turn-key supplier that enables sophisticated designs.
We offer a suite of services from design to selection of components, manufacturing, document and test a broad range of custom interconnect products. Our differentiator, in this very competitive business, is engineering support. We provide years of technical and manufacturing engineering experience coupled with a passion for helping customers "get it right".
Why HGS Inc? In today's world, sophisticated customers can demand high quality, 100% on-time deliveries, flexible inventory control programs, continuous improvement and very aggressive pricing. HGS Inc has consistently proven it can meet each of those criteria and be very successful. To further strengthen our competitive position, we offer superb engineering assistance.
Position Summary
HGS Inc is seeking a Sales Coordinator to join our team. As a Sales Coordinator, you will support our business in the US focusing on Aerospace & Defense (A&D), Oil & Gas and Renewable tier 1 customers. Position responsibilities include assisting the sales team in managing schedules, coordinating meetings and events, and following up with customers to ensure satisfaction. The ideal candidate will be a self-starter with excellent communication skills and a strong ability to multitask.
Minimum Qualifications
Education: High School Diploma
Experience: Entry-level, full training provided
Knowledge:
- Proven experience as a Sales Coordinator or in other administrative positions will be advantageous.
- Ability to develop an understanding of the Group products and capabilities.
- Excellent organizational and multitasking skills.
- Excellent interpersonal communication and telephone manner.
- Wide-ranging computer literacy including Excel and PowerPoint.
- Attention to detail and accuracy.
- Receive and acknowledge customer enquiries and accurately record their requirements.
- Cost estimating, prepare and submit quotations.
- Liaise with production and engineering departments to complete proposals and orders.
- Assist the sales team in preparing quotations, proposals, and sales presentations.
- Adhere to the quotation follow-up processes to achieve maximum conversion rates from quotations to orders.
- Prime contact for nominated accounts/market territories.
- Assist in bid preparation and complex tender submissions.
- Assist in business forecasting.
- Management reporting.
- Hosting customer visits, attending exhibitions.
- Assist in the management of priorities within the sales team.
- Ensure the proper administration of the sales enquiry process.
- Provide clear and consistent summary performance reports regarding enquiry and quote progress and outcome.
- Respond to complaints from customers and give after-sales support when requested.
- Inform clients of unforeseen delays or problems.
- Monitor the team's progress, identify shortcomings, and propose improvements.
- Maintain Group management behaviors practices and equal opportunity policy.
- Comply with any environmental responsibilities as identified by the Group and communicated by your line manager that are relevant within your department.
Other responsibilities, initiatives and ad-hoc projects as required.
Physical Requirements
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.