An OTC Head of Sales employee contributes to the mission by presenting a friendly, helpful face to shoppers, donors, people seeking testing, or pharmacy patrons. Within their duties of ringing up sales and answering customers’ questions, this position has the opportunity to provide standout service that enhances the reputation of the organization and encourages customers to return to an OTC and recommend it to others. In addition, better sales performance will increase the organization’s ability to serve more clients.
Precision in handling cash and credit purchases protects the organization and maximizes revenue from the store.
The Head of Sales employee can enhance the experience of other OTC employees by being friendly and helpful and by offering assistance when needed. Additionally, giving feedback to their manager about how service could be improved will allow the team member to enhance their contribution.
The Head of Sales adds consistent value to the OTC Team by adapting to various situations with ease and by being flexible.
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