Call Center Agent - Logan, UT (Night)

*ALL APPLICANTS MUST RESIDE AND PERFORM THIS JOB IN LOGAN, UT*
We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics to customer satisfaction and beyond. The opinions you collect, and record are sent to our clients to help them make more informed business decisions.
No sales or collections involved!
Come Join Our Team

• Base wage of $13/hr with the opportunity to be promoted up to $14/hr.
• Flexible part-time schedules within company operating hours
• Ability to work hybrid-remote in our office at 80 W Golf Course Rd in Logan, UT and from home
• We will train the right candidate
• Positive attitude and willingness to learn.

Job Requirements

• Must be 18 years or older
• Ability to read and speak clearly
• Ability to handle difficult calls in a professional manner
• Must be available to work within operating hours (~20 hrs/wk):
  *The hours of operation for this call center are as follows:
  Monday - Friday: 3PM MST - 10PM MST
  Saturday: 10AM MST - 5PM MST
  Sunday: 1PM MST - 7PM MST

• Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company's survey software platform
• Typing speed of 30 wpm while maintaining accuracy is preferred
• Ability to sit and type for majority of shift
• Ability to provide own equipment (laptop, headset, webcam etc.) if working from home

• Have a dedicated, quiet working space that is free of distractions to conduct business if working from home

Equipment Requirement (if working from home)
Our system uses several different software technologies that are best accessed through a browser on a laptop or desktop computer. Below are the other technical requirements for this position:

• Windows machine running Windows 10+ OR Mac computer running a recent version of MAC OS
• NO Chromebooks - these are not compatible with our systems

• 8 GB of RAM
• Quad Core Processor
• Most recently updated version of Chrome browser
• Ability to download software to the computer
• A personal email address capable of receiving files

• 10 Mbps download internet access speed
• Direct plug-in wired access to the data connection
• Direct plug-in access for power for computer or laptop
• USB or WIRED headset with mic (No Bluetooth)
• Working webcam

• Smart phone capable of downloading apps and receiving incoming messages via data or Wi-Fi connection

Join the Dynata team today!
At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.
Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity.