Digital Accessibility Engineer

Company:  CVS Health
Location: Boston
Closing Date: 01/11/2024
Salary: £150 - £200 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Digital Accessibility Engineer is responsible for supporting and equipping our Product Design and Engineering teams to ensure successful delivery of our accessible digital products. This person will be supporting all aspects of integrating accessibility into design and deployment:

Responsibilities

  1. Partner with Accessibility Design team in building A11y into Product Design by:
  • Helping understand how users experience products using Assistive Technology
  • Participating in and contribute in Accessible Design Decisions
  • Identifying how design intent affects A11y AC (Acceptance Criteria)
  • Partner with Engineering teams during development ensuring A11y AC is being met
  • Ensuring feature functionality has A11y AC written / available
  • Helping engineers understand the A11y AC
  • Answering technical how-to questions for A11y in Web, iOS & Android development
  • Helping engineers test and validate A11y AC.
  • Support 3rd-Party Audits by:
    • Reviewing 3rd-Party findings, test results
    • Re-test, verify reported findings if reported issue is questionable
    • Create A11y user stories, defects for A11y findings
    • Help triage, prioritize A11y issues with product and provide A11y context, guidance on how to remediate A11y findings.
  • Analyze validation test results looking for:
    • Training opportunities
    • Engineering methods needing correction
    • Components needing A11y refinements
    • Processes lacking appropriate A11y support.
  • Attend relevant stand-ups/status meetings and communications to:
    • Bring a depth of development and technical knowledge that complements and strengthens a culture beginning to apply A11y practices in design, engineering and QA
    • Apply accessibility knowledge to a wide range of client digital properties including but not limited to responsive websites, mobile applications, hybrids and digital documents
    • Stay up-to-date on current and existing trends in the accessibility space
    • Partner with Design A11y, Design System teams and Engineering A11y Leads to develop, promote the adoption and integration of accessibility policies, procedures, and standards.

    Ideally prefer someone from NJ area, however we are open to other Digital office locations in the US and work in hybrid/remote model.

    Required Qualifications

    1. 5+ years of overall IT industry experience
    2. 4+ years of relevant work experience including testing with all common screen readers (JAWS, NVDA, MAC/IOS VoiceOver, TalkBack), keyboard only, and other assistive technology.
    3. 4+ years of ability to interpret and advise on standards, principles and techniques for meeting accessibility success criteria (including WCAG 2.0 AA, WCAG 2.1 AA, and WAI-ARIA)
    4. 4+ years of experience with Responsive Web Design and mobile apps
    5. 2+ years of experience in agile, supporting products in a SAFe environment specifically how current/future work is scheduled to come through planning, design, engineering and 3rd-party validation efforts
    6. 4+ years of experience in Rally, Teams, Confluence or any other project management tools.

    Preferred Qualifications

    1. Ability to train and coach colleagues on various accessibility topics
    2. Ability to partner with various cross-functional teams for direction and consistency
    3. Providing leadership on individual projects/tasks when necessary
    4. Understanding the overlap between user experience and accessibility
    5. Ability to analyze (Android, iOS, web) code and employ problem-solving skills to recommend best solution
    6. Knowledge of mobile accessibility best practices on Android and iOS

    Education

    Bachelor degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience)

    Pay Range

    The typical pay range for this role is: $106,605.00 - $206,000.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

    In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

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