Night Auditor

Night Auditor
Night Auditor at River Terrace Inn located in the heart of the Napa Valley
Come work and be part of the RTI team (River Terrace Inn). Our Napa River waterfront location includes 114 rooms, a fitness center and home to the ALBA Restaurant. The RTI is located within walking distance of restaurants, the Culinary Institute of America, Oxbow Public Market, the Napa Valley Wine Train and many other fun filled attractions.
DESCRIPTION
The Night Auditor Audits, balances and reports on the various areas of the hotel (e.g. food & beverage outlets, rooms/front desk, etc.) to provide accurate, timely information and to ensure accounting policies and procedures are followed. Acts as Manager-On-Duty during the overnight shift handling complaints and responding to emergency situations ensuring compliance of all procedures and guidelines established by management. Handle noise complaints, credit problems, guest relocation, and rejection of undesirables; field guest complaints, listen and provide assistance to resolve any problems that may arise utilizing diplomacy and good judgment. Responds to hotel emergencies immediately in a calm and effective manner in coordination with staff and other employees on duty consistent with the policies and guidelines.
Perform the duties of a Front Desk Agent including express checkouts when needed.
EXPERIENCE AND REQUIREMENTS QUALIFICATIONS
• Prior experience as a night auditor.
• Ability to operate various office equipment (computer, phone, copier, printer, etc.)
• Must possess good knowledge of computerized hotel systems and other software such as MS Excel, MS Word.
• Must be a positive team player.
• Ability to compile facts and figures with the ability to analyze moderately complex mathematical calculations.
• Good written/verbal communication skills.
• Must maintain a warm and friendly demeanor.
• Maintains composure and objectivity when needed.
• Exceptional telephone and guest relations etiquette and skills.
• Maintain a high degree of confidentiality.
• Willing and able to work a flexible schedule to include nights, weekends and holidays, as determined by business needs.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to stand for extended periods of time, walk, talk and hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds.
THE JOB
As the Night Auditor you will report to the Hotel Manager and work closely with the General Manager, accounting and other departments as needed.
OFFER
In return, the Night Auditor will be rewarded with competitive compensation. We offer health benefits, a Nonstop Health benefits program, paid Vacation, Pay on Demand and a 401k savings plan. In addition, team members are eligible for the Noble House Team Member and Family & Friends Rate discount Program at Noble House properties.
CALL TO ACTION
If you enjoy being a part of a team and accept new challenges with a positive and can-do attitude, we invite you to apply and become a Night Auditor at the River Terrace Inn.
NOBLE HOUSE Culture
People who best fit River Terrace Inn are hard-working, reliable team players. We look for candidates with a 'can do' attitude and a willingness to learn. We are a group of individuals who share a passion for hospitality.
DEIA Statement
At River Terrace Inn, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions - and we would love for you to share yours with the team!
QUALIFICATIONS
Prior experience as a Night Auditor. Ability to be a clear thinker, multi-task, remaining calm and resolving problems using good judgement. Ability to perform job functions with attention to detail, speed and accuracy, prioritize and organize. Maintain a high level of confidentiality, work cohesively with co-workers as part of a team, motivating, engaging, and empowering team members. Performed other task as requested by management and business needs.
WGE/SALARY DESCRIPTION
Hourly: $25.00 per hour
Noble House Hotels & Resorts is proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.
Salary Description
$25.00 Per Hour