At Intuit, we are seeking an Experienced Business Tax Accountant to join our team. This is a virtual, customer-facing role where you will use state-of-the-art video communication software to interact with customers. As an integral part of our mission to Power Prosperity Around the World, you will provide expert guidance, tax preparation, and explanations of tax and technical terms to our customers. In addition to preparing complex business tax returns for Partnerships and S Corporations, you will have the opportunity to shape the direction of our newest product offering, TurboTax Live Business. We are looking for a highly motivated individual with business tax preparation experience, excellent communication skills, and an active, unrestricted credential (CPA/EA/Practicing Attorney).
Responsibilities:
- Assist TurboTax Business customers with tax advice, full service business return preparation, product/software inquiries, tax calculations, and filing tax extensions
- Create high quality customer interactions and experiences that instill confidence using deep customer empathy and expertise in the field of business tax preparation
- Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
- Document customer interactions and work continuously toward meeting company key performance metrics and goals
- Participate in pilot testing, projects, and experience validations as needed
Requirements:
- 3 or more years of recent experience preparing federal and state business tax returns for at least 20 clients/customers per season using commercial tax preparation software
- Active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney
- Minimum 2 seasons of personal tax preparation experience with a minimum of 30 tax returns per tax year
- Bookkeeping experience with books to tax preparation is strongly preferred
- Proven ability to work in a fast-paced environment with minimal supervision
- Proficient in computer operations and software
- Excellent verbal and written communication skills
- Must have (or be willing to obtain) a dedicated hardwired internet connection that meets Intuit Security criteria and a quiet location in which to work