Full Time Los Angeles Accommodation Other Job ID:4660
Update 2024-05-15
Job Description
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travelers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveler.
Introduction
We are seeking market managers within the Accommodation Business Development team to drive business growth and maintain relationships, especially for business cooperation with independent hotels across the Americas region. This role requires a strategic approach to secure new contracts, expand coverage, and ensure ongoing maintenance of existing partnerships with hotel and property partners.
Location: Norwalk, CA 90650
Workplace Type: Hybrid
In this role, you’ll get to
- Execute business strategy to achieve growth targets and expand the inventory coverage for a portfolio of hotel partners across the Americas region.
- Have end-to-end ownership of new hotel acquisitions and existing hotel account management.
- Actively identify high-potential prospect partners, lead the contracting process, and focus on both quality and quantity of new property signings.
- Build and maintain the existing partnerships, monitor the performance, provide ongoing support, and grow the revenue of the existing portfolio in the assigned market.
- Take a customer-centric approach to everything you do. Ensure hotel content, rates, availability, and products are aligned with the company objectives and standards, and offer the best value to Trip.com customers.
- Collaborate with the operations team and other cross-functional teams to ensure the seamless execution of business initiatives.
- Conduct market research and analysis to identify emerging trends, competitive landscape, and opportunities for business development.
- Prepare and present regular reports to senior management, highlighting business performance, challenges, and proposed solutions.
- Other assigned tasks based on business needs.
What You'll Need to Succeed
- Over 1 year of expertise in sales, business development, revenue/yield management in the online travel or hospitality industry.
- Strong sales & negotiation skills and confidence with cold callings.
- Fluency in English.
- Valid working permit/visa in the US (no sponsorship).
- Very proactive and strong sense of ownership.
- Strong negotiation and communication skills, with the ability to build and maintain relationships at all levels.
- Proactive, creative, innovative, and able to drive and manage change.
- Team player with a driven “get it done” attitude.
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
- Business travel for market visits 25%+ of the time.
What We Provide
The annual base range for this position is $65,000 - $130,000. The range top could be higher if the performance is above target. With employees' ongoing, demonstrated, and sustained performance in the role, there is potential to increase further. The offering salary for this role will vary based on the comprehensive competency assessment after the screening and interview sessions. Multiple factors, including a candidate’s qualifications, skills, competencies, experiences, and locations will be considered. Pay ranges may be modified in the future.
- Medical, Dental, and Vision plans
- 401(k) and company match
- Public Holidays
- Paid Time Off
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your trip by setting a goal and celebrate your success by recognizing the progress you have made.
What’s more?
- Our rapid business growth globally offers abundant career opportunities at various levels and in multiple functions.
- Internal transfer is encouraged, and the global job rotation program enables you to pursue a global career path and make a global impact.
- We provide learning opportunities to further your career in areas of leadership capability, soft skills, and professional expertise.
- We encourage flexible work arrangements.
- Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.