Market Chief Human Resources Officer - Tennessee

POSITION SUMMARY:

The Market Chief Human Resources Officer, Tennessee Market serves the hospital and group leadership team as strategic advisor providing high-quality consultancy on a diverse set of strategic and operational HR issues representing specific hospital or market needs. The Market CHRO will ensure implementation and application of agreed upon HR processes, systems, policies and programs and will lead escalation and resolution of employee relation matters. In addition, this role will be the lead HR functional liaison to a specific hospital or market accountable to attract, develop and retain key talent. The Market CHRO will also act as the Key liaison to “broker” the HR service delivery model ensuring that the appropriate support of human resource services and solutions are provided in areas such as talent management, total rewards, talent acquisition and deployment, learning, employee relations, organization design and restructuring. Accountable to ensure oversight and governance of group and hospital HR processes, systems and policies.

Saint Francis Hospital-Memphis, TN

Saint Francis Hospital-Memphis is proud to have served the East Memphis community since 1974. Our 479-bed facility was the first full-service hospital in the rapidly growing area and has continued to grow since we opened our doors. Our 42-acre campus is home to the hospital, two medical office buildings, and the University of Tennessee/Saint Francis Family Practice Residency Building.

We strive to provide excellent care and personal service to our patients. Saint Francis has been nationally recognized for quality care by the:

• American Heart Association

• American Society of Bariatric Surgery

• Aetna Healthcare

• Blue Cross Blue Shield

• CARF

• CIGNA Healthcare

• Leapfrog

• Society of Chest Pain Centers

• The Joint Commission

• United Healthcare

• US News and World Report

Saint Francis Hospital-Memphis strives to provide quality, patient-centered care to the Memphis community. At Saint Francis, the patient experience is designed to help improve the quality of life of every patient who enters our doors. We are happy to offer an array of inpatient, outpatient and surgical services for patients and provide free health educational programs for our community.

We have a fantastic hospital, where technology and quality are exceptional. Yet, it really is our staff that makes our hospital unique. At Saint Francis, service is what we are all about, and it is a pleasure to serve the residents of the Greater Memphis Area and of the Mid-South.

Saint Francis Hospital-Bartlett, TN

Opened in 2004, Saint Francis Hospital-Bartlett became the first full-service health care facility in Bartlett, Tennessee. We’re committed to providing quality care that serves the needs of Bartlett and all the North and Northeast Shelby County community. As our community grows, we continue to expand our scope of care and nurture strong relationships with community partners.

Our 156-bed facility enables us to treat a wide range of conditions. Saint Francis Hospital-Bartlett offers six surgery suites, a 24-hour emergency room and a dedicated outpatient imaging center.

Saint Francis Hospital-Bartlett is accredited by The Joint Commission, the nation’s oldest and largest hospital accreditation agency.

FUNCTIONAL EXPECTATIONS & REQUIREMENTS:

• Acts as a point of contact to the business for all HR related services and solutions
• Plays an active business partner role in strategic meetings (budget process, strategic planning, etc.) and translates business strategies into HR initiatives
• Manages labor and productivity initiatives and actions to deliver cost improvement in areas such as overtime, premium labor, headcount efficiency and contract labor
• Acts as a catalyst to ensure the acquisition, development and performance of leading talent and partners with members of HR service delivery model to ensure sourcing, staffing and onboarding needs are met
• Builds the capability of direct reports and that of the broader HR team, identifying and supporting them through their own development and towards their career goals
• Drives the use of data analytics, and external/internal insights to design innovative HR solutions based on short- and long-term business needs
• Deploys innovative, business relevant processes and solutions that drive the business strategy, talent management agenda, people engagement and organizational effectiveness and oversee service delivery (Time / Cost / Value / Quality / Direction / Strategy) according to internal and external service level agreements
• Provides coaching to managers on how to analyze and identify solutions to drive the business and create greater organizational capability and engagement
• Drives simplification and elimination of non-value-added work in the business and identifies efficiencies and drives organizational effectiveness
• Builds capability internally and coaches senior leaders on effective talent, organizational and employee engagement strategies
• Drives culture change toward the direction of business (Understands the vision of the business, leads culture gap analysis, action plans against gaps, leverages communication tools/expertise to drive desired change) to ensure change initiative are managed in a predictable and controlled manner ensure overall objectives are achieved
• Leverages external networks to understand market trends, shape organizational strategy and apply leading practices
• Identifies the need for HR solutions and partners across HR to integrate and broker these services, overseeing and constantly improving a work-intake and contracting process to enable priorities and deliverables to emerge at enterprise, business unit and channel levels

Other duties as assigned

REQUIRED SKILLS:

• 10+ years’ experience in providing Human Resources services, solutions and leadership in roles of different levels of size, complexity, business model maturity, etc.
• Partnering with business leaders to develop, design and implement relevant strategic human resources strategies
• Ability to manage and develop senior HR functional and leadership capability
• Led organization design, restructuring and strategic workforce planning initiatives
• Successfully led complex and system-wide organizational change that is a result of operating model transformation, business startup, mergers and acquisitions, business consolidation, etc.
• Experience in creating and enhancing organizational culture through organizational effectiveness and development strategies that deliver higher levels of employee engagement, commitment and satisfaction
• Highly skilled in executing “generalist” HR core processes in areas such as talent management, talent acquisition, employee relations, compensation, performance management, employee assessment and development, success planning and organizational development
• Diverse background in multiple industries and/or operating units within the same organization
• Skillful at influencing senior leaders and diverse perspectives towards common goals
• Able to surgically analyze and diagnose business and people performance, organizational climate and culture and use data to create insights that drive higher thinking and outcomes
• Ability to effectively balance enterprise and business specific requirements through high quality HR business partnering, superior consultative skills and knowledge of the business
• Developed, led and implemented organization and functional change management strategies, initiatives and process
• Ability to identify, develop and retain high quality talent balancing multiple engagement and reward levers to deliver overall individual and organization value and capability
• Ability to effectively manage a budget, interpret a P&L, understand key business drivers and has solid cost benefit trade off analysis and planning skills
• Ability to manage multiple priorities and initiatives keeping all in balance and delivering within cost, timing, change impact expectations
• Strong organization planning, critical thinking and prioritization skills
• Ability to inspire and motivate all levels of the HR organization from the frontline to senior HR professionals
• Ability to develop strategy that can be translated into clear, concise and actionable initiatives and action plans
• Demonstrates strong courageous leadership skill sin the ability to make balanced, difficult and complex decisions in the face of opposition
• A bachelor’s degree from an accredited university in Human Resource Management or related field. A master’s degree in Human Resources or related field. (preferred).

A competitive compensation program will be tailored to the selected candidate. Base salary will be supplemented by a performance bonus and comprehensive, well-rounded benefits program, which includes relocation assis

Tenet Healthcare complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

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