Job Description
Care Coordinator with some prior medical office experience needed to greet clients, schedule appointments, answer phones, check insurance benefits via phone or online, obtain prior-authorizations, collect payments (copays, coinsurance, etc.) and conduct office functions such as copying, filing, chart management, etc., for a behavioral health practice. These duties are not inclusive and will include other tasks as assigned. Must be very good at professional communication.
Responsibilities:
- Work closely with Psychiatrist
- Attend staff meetings and other activities, which ensure the smooth functioning of clinical operations.
- Run the case load report
- Complete consumer surveys
- Make reminder calls for assessors, psychiatrist, NP, therapists
- Document the reminder calls
- Schedule consumer for intake
- Create consumers profile in credible
- Prior medical billing experience required to perform obtain prior-authorizations
- Check the voice messages, save or delete as needed
- Review each clinician’s availability for the week for D&A and tele counseling and keep a note of these availability to serve the consumers
- Review the no show report, call and reschedule
- Other related duties as assigned
Qualifications:
Qualifications
Education: BS/BA in Social Science Field or related fields
Experience: Customer service: 1 year (Preferred)
Additional Information
Ability to commute/relocate:
- Ashburn- Reliably commute or willing to relocate (Required)
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person