Service and Deficiency Sales Rep

Service & Deficiency Sales Rep

COSCO Fire Protection is a multifaceted, full service fire and life safety systems company specializing in the installation, service and inspection of a wide variety of automatic fire sprinkler systems, fire alarm (life safety systems), kitchen suppression, extinguishers and special hazard systems throughout the West Coast. COSCO Fire Protection is currently expanding our service operations throughout all of our district locations and offers tremendous opportunities to those service minded individuals in the fire protection/life safety marketplace.

Responsibilities:

1. Conduct all deficiency sales activities of the Service Department.
2. Review all deficiencies each day and provide proposals to customers.
3. Track all sales activity/proposals in Proposal Tool.
4. Formulate and develop sales goals, plans and procedures for the service department. Once developed, the service salesperson is to implement sales strategies as set forth by the Service Manager.
5. Execute assigned sales activities.
6. Pay adequate attention to the attainment of profit objectives, especially as they come from management's goals and objectives.
7. Observe competitive activities in the areas of pricing and customer service to keep COSCO Fire Protection, Inc. competitive and profitable.
8. Seek out new customers to expand COSCO's customer base.
9. Ensure that all proposals and contracts are processed, and that any information required to complete client billing is given to the service coordinator in a timely manner.
10. Develop and maintain customer relationships through quotes, anticipating needs, resolving concerns and complaints, and providing technical support.
11. Provide a level of customer service that meets or exceeds company standards to maximize customer satisfaction.

Minimum Qualifications:

1. Three or more years of successful sales experience preferably with Fire Protection and Life Safety products and systems.
2. BA degree in business or related field.
3. Exceptional presentation skills with demonstrated sales techniques.
4. Excellent oral and written communication skills.
5. Proven ability to manage a Territory with minimum supervision.
6. Demonstrated leadership, negotiation skills, and sales achievements.
7. Self-motivated with a dedicated client services focus and strong desire to succeed.
8. Ability to work well independently as well as be a team player.
9. Understanding of Codes as they apply to Fire Protection Life Safety Systems is a plus.
10. Valid driver license.
11. Must successfully complete an employment background investigation and drug screening.

Applicants must have five to seven years' experience working in similar environments, preferably from the automatic fire sprinkler and/or fire alarm and detection industry. They must be self-motivated and require limited supervision with a strong customer service mentality. The compensation for this sales position is a generous base plus commission program and will be eligible for a company vehicle or monthly car allowance.