Company:
Tier4 Group
Location: Milwaukee
Closing Date: 21/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Overview: Our Fortune 100 Client's Data Center Services team is dedicated to efficiently managing the raised floor area of the Data Center with a risk-driven approach. Our team handles the full life cycle of data center assets, including installation, inventory management, data destruction, and ensuring vendors' physical and logical security. This is a hands-on, fast-paced role in a large-scale environment, where adaptability and a keen eye for detail are crucial to our success.
Key Responsibilities:
- Manage and maintain network equipment and data center asset inventory, ensuring up-to-date and accurate records.
- Coordinate shipping of network equipment to field offices and decommission returned hardware.
- Provide 'remote hands' support to data center customers, resolve support tickets, and offer Level-One network troubleshooting.
- Test, clean, and maintain fiber and copper cables; replace SFPs as necessary.
- Oversee installation and maintenance of structured cabling systems and manage inventory of cabling materials.
- Quote, order, and manage materials for data center expansions, ensuring the availability of resources.
- Perform rack and stack of IT hardware and maintain accurate documentation through the DCIM system (Netterrain).
- Monitor facility systems, respond to abnormal conditions, and collaborate with the CEE team when necessary.
Technical Skills:
Must-Have:
- Strong analytical and problem-solving skills.
- Attention to detail.
- Cable installation expertise.
- Experience with ServiceNow, ServiceNow ATF, and ITSM.
Nice-to-Have:
- Experience in shipping materials and asset management.
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Tier4 Group