Student Services Specialist

Salary: See Position Description
Location : Hawai'i Community College - Ko Education Center Honokaa, HI
Job Type: Full-Time Temporary
Job Number: 2024-02240
Department: Hawai'i Community College - Ko Education Center
Opening Date: 10/07/2024
Closing Date: 10/28/2024 11:59 PM Hawaii
Position Number:: 96811T
Description
Title: Student Services Specialist
Position Number: 96811T
Hiring Unit: Hawai'i Community College
Location: North Hawai'i (Honokaa)
Date Posted: October 7, 2024
Closing Date: October 28, 2024
Band: B
Salary: salary schedules and placement information
Additional Salary Information: PBB, Minimum $5, 250.00 per month
Monthly Type: 11 Month
Full Time/Part Time: Full Time
Temporary/Permanent: Temporary - Not to Exceed: September 30, 2025
Other Conditions:
Federally funded, temporary position. Appointment may begin approximately December 2024, possible renewal pending availability of funds and actual staffing requirements.
Duties and Responsibilities:
Following the guidelines of the Pa'ie'ie Grant and under the general supervision of the Ko Education Center Director (Ipu O Lono Coordinator-KoEC):

1. Increase NH student, faculty, and staff access to Ipu O Lono Indigenous knowledge resources at Ko Education Center.
2. Increase number of UH Hilo and Hawai'i CC NH students will persist to the Fall semester through participation in Ipu O Lono campus and community engagement activities.
3. Develop and implement Ipu o Lono engagement activities, including scheduling of cultural workshops and procuring cultural resource materials.
4. Work closely with Ko Education Center Director and Pa'ie'ie Project Directors to develop activities to establish Native Hawaiian/Indigenous-centered campus spaces at Ko Education Center, including collaboration with Ipu O Lono facility renovation efforts.
5. Provide student support through general advising, coaching, and referral to Manono and Palamanui partners to help ensure the highest rate of student engagement, retention, and completion.
6. Lead student outreach and recruitment efforts for Ipu O Lono activities.
7. Coordinate and evaluate Ipu O Lono activities, including monitoring the engagement and participation of students, administrators, faculty, and staff and maintaining records of program outcomes for grant reports.
8. Collaborate with team members from other Pa'ie'ie activities, such as, Piko Hawai'i, Uluakea, UH Hilo Ipu O Lono, and other UH-system initiatives such as, Ka'ao Framework, and Hawai'i Papa O Ke Ao.
9. Coordinate procurement and budgeting for Activity 2.
10. Hire, train, support student peer mentors to assist with programs and activity programs and activities.
11. Duties may include working outside of normally scheduled hours, including nights and weekends.
12. Other duties as assigned.

Minimum Qualifications:

1. Possession of a baccalaureate degree in Hawaiian Studies, Business Administration, Liberal Arts, Social Science, or related field and (3) years of progressively responsible professional experience with responsibilities for academic success for indigenous and/or diverse communities in a university or college environment or equivalent education/training and experience.
2. Considerable working knowledge of principles, practices and techniques in providing college-level academic and or students support services as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts, principles and methodologies.
3. Considerable working knowledge and understanding of applicable federal and state laws, rules, regulations and theories and systems associated with educational programs, activities, and resources.
4. Demonstrated ability to resolve wide-ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective, innovative, and timely manner.
5. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, communities, groups, team leaders and members, and individuals.
7. Demonstrated ability to operate a personal computer and apply word processing software.
8. For supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
9. Any equivalent combination of education and/or professional work experience, which provides the required education, knowledge, skills, and abilities described above.

Desirable Qualification:

1. Possession of a master's degree in Hawaiian Studies, Business Administration, Liberal Arts, Social Science, or related field.
2. Two (2) years of professional experience providing educational services and other assistance to Native Hawaiian students, student groups and/or other under-served populations.
3. Two (2) years of training or demonstrated knowledge of Hawaiian language, culture and protocol ability and skills.
4. Professional experiences in developing training programs for faculty and staff in postsecondary institutions.
5. Considerable knowledge of university programs or other state and community organizations that predominately serve indigenous populations.
6. Demonstrated experience working with Native Hawaiian/Pacific Islander or other indigenous communities.
7. Demonstrated commitment and/or experience promoting equity and a diverse workforce/academic environment.
8. Demonstrated commitment and/or experience supporting the success of students.

Application Submission : Click on the "Apply" button to complete an application and attach the following required documents.

1. A Copy of your academic transcript(s) appropriate to the position are required to be attached in order to verify all courses completed and/or degree conferred (unofficial transcripts are acceptable; copies of diplomas will NOT be accepted). Official transcripts are required at the time of hire. Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA will be required before date of hire. Expense of the evaluation shall be borne by the applicant;
2. Statement outlining how you meet minimum (and desirable, if applicable) qualification;
3. Names and contact information of three (3) references familiar with your job performance;
4. Resume.

Letters of recommendation are welcome. All minimum qualifications must be met by the closing date. The application will be considered incomplete if material is unreadable. Incomplete applications will not be considered. If multiple applications are submitted, only the last application received will be considered. Note: If you have not applied for a position before using NEOGOV, you will need to create an account.
Inquiries: 808-934-2525
EEO/AA, Clery Act, ADA
Hawai`i CC does not discriminate on the basis of age, race, sex, color, national origin, or disability or other protected classes in its programs and activities. For Inquires or complaints concerning our non-discrimination policies, please contact: Human Resources Manager, EEO/AA Coordinator (808-934-2527, Hawai`i CC Bldg. 397-Room 4); Disabilities Counselor (808-934-2725, Hawai`i CC Bldg. 388-Room 106); Vice Chancellor for Student Affairs, Section 504 Coordinator (808-934-2509, Hawai`i CC Bldg. 379A-Room 4); or Title IX Coordinator (808-934-2765, Hawai`i CC Bldg. 383-Room 109.
The University of Hawai'i is an and is committed to a policy of nondiscrimination on the basis of race, sex, gender identity and expression, age, religion, color, national origin, ancestry, citizenship, disability, genetic information, marital status, breastfeeding, income assignment for child support, arrest and court record (except as permissible under State law), sexual orientation, domestic or sexual violence victim status, national guard absence, or status as a covered veteran. For more information or inquiries regarding these policies, please refer to the following link:
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: , or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.
Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: