Commercial Accounts Manager - East Coast

LOCATION(S)
3540 McKinley Parkway Suite 8, Hamburg, New York 14219
321 Speen Street Unit 1, Natick, Massachusetts 01760
40 Matthew Drive, Uniontown, Pennsylvania 15401
QUALIFICATIONS & REQUIREMENTS
Qualifications

• Proven track record of success as a sales person.
• Reasonable technical knowledge of safety work boots, safety apparel, PPE and their application in industrial environments.
• Strong verbal and written communication skills (including presentation skills).
• Competency in Microsoft Office applications (Excel, Word, Outlook, PowerPoint, etc.).
• Strong analytical aptitude.
• Problem solving skills.
• Strong customer service and interpersonal skills
• Ability to multi-task and work in a fast-paced environment.
• Must be able to drive a vehicle and travel to surrounding areas.
• Position requires strong customer service skills, advance problem-solving abilities, ability to work well with others, and be a strong team player.

Competencies

• Customer Centric/Sales Driven – Assesses customer experience within the store and promotes a culture of customer engagement. Is attentive to customers and understands their needs, offers products that are aligned with the consumers’ expectations. Continually searches for ways to improve customer service.
• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.

THE ROLE & RESPONSIBILITIES
Summary
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another’s achievements, and most importantly support each other.
At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves “Partners.” With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.
Our vision is to offer everyone a piece of the American spirit – one handshake at a time.
Based out of the Pittsburgh, Philadelphia, Boston, Buffalo area, this outside Business Development position, responsible for developing and maintaining Commercial Account business relationships that generate Commercial Account sales of work boots, work wear, related apparel, PPE and accessories to private business, Corporations and government entities and their employees in the east coast markets.
Essential Duties and Responsibilities

• Responsible for developing commercial / business accounts to promote and sell work boots, work wear, related apparel, PPE and accessories to business and government entities and their employees within the territory.
• Develops and executes sales/growth plan to meet performance expectations and requirements.
• Identifies key Commercial/Industrial accounts – creates a strategy and business plan for acquiring new commercial accounts, utilizing store resources, trade shows, internet, and other media and marketing tools.
• Develops and present sales presentations that create a value proposition of the Boot Barn Commercial Account program offering.
• Ability to communicate effectively and identify a business prospect’s needs.
• Provide value solutions based on Boot Barn’s Commercial Account business direction and strategies.
• Build trust and support with new and existing Commercial Account customers to help enhance long-term sales and revenue growth.
• Work closely with store Teams to help ensure continued growth of store Commercial Account business.
• Enable store teams in understanding of Commercial Account directives and continued training and development of store teams.
• Attend local and national safety conferences.
• Work with local stores to facilitate and execute local Commercial Account customer events, and/or including fittings and Special Western Events.
• Demonstrates high level of quality work, attendance and appearance.
• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Performs any other duties that may be assigned by management.

Qualifications

• Proven track record of success as a sales person.
• Reasonable technical knowledge of safety work boots, safety apparel, PPE and their application in industrial environments.
• Strong verbal and written communication skills (including presentation skills).
• Competency in Microsoft Office applications (Excel, Word, Outlook, PowerPoint, etc.).
• Strong analytical aptitude.
• Problem solving skills.
• Strong customer service and interpersonal skills
• Ability to multi-task and work in a fast-paced environment.
• Must be able to drive a vehicle and travel to surrounding areas.
• Position requires strong customer service skills, advance problem-solving abilities, ability to work well with others, and be a strong team player.

Competencies

• Customer Centric/Sales Driven – Assesses customer experience within the store and promotes a culture of customer engagement. Is attentive to customers and understands their needs, offers products that are aligned with the consumers’ expectations. Continually searches for ways to improve customer service.
• Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally.
• Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information.

Boot Barn Benefits Additional Compensation Opportunities

• Competitive salary* ($70,000 - $80,000 annually) and quarterly bonus opportunity.
• Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands.
• Paid Time Off plan for year-round Boot Barn Partners.**
• Medical, Dental, Vision and Life Insurance.**
• 401(k) plan with generous company matching.
• Flexible schedules and work/life balance.
• Opportunities for growth at every level – we are opening 50+ new stores each year.

**For eligible Boot Barn Partners
*compensation varies based on geography, skills, experience, and tenure
Physical Demands
In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Standing, walking and squatting less than fifty percent of the work shift.
• Required to lift, move and carry up to 40 pounds.
• Ability to read, count and write to accurately complete all documentation and reports.
• Must be able to see, hear and speak in order to communicate with partners and customers.
• Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
• Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms.

( ) Sedentary: Limited activity, no lifting, limited walking
( X ) Light: Office work, some lifting, bending, stooping or kneeling, walking
( X ) Moderate: Mostly standing, walking, bending, frequent lifting
( ) Arduous: Heavy lifting, bending, crawling, climbing
Work Environment
In general, the following conditions of the work environment are representative of those that a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job within the environment.

• The workspace is clean, orderly, properly lighted and ventilated with the proper safety compliance.
• Noise levels are considered moderate.

Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject.
Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and employees without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.
Americans with Disabilities Act (ADA) - Boot Barn will provide reasonable accommodations (such as a qualified sign language interpreter or other personal assistance) with the application process upon your request as required by applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Boot Barn Store or Distribution Center or reach out to Human Resources at 1-949-453-4400, Option 4.