Manager of Outpatient Services

Job Details
Job Location
Ridgeview Institute Smyrna - Smyrna, GA
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$65,000.00 - $75,000.00 Salary
Job Category
Health Care
Description
Join our team as a Manager of Outpatient Services!
The Manager of Outpatient Services is responsible for coordinating and managing services provided in the Outpatient Services continuum under the supervision of the Director of Clinical Services. The Outpatient Services Manager directs, guides, and supervises the direct care activities of staff while maintaining an environment conducive to the highest quality of care and establishing and maintaining departmental policies and procedures, goals, objectives, and standards that will improve the day-to-day operations. Reviews overall hospital quality performance goals and ensures objectives are met. This includes personnel oversight, providing ongoing Quality Improvement monitors, ensuring current standards are met, and ensuring that the skills and educational needs of the staff are met. The Manager is responsible for the quality of patient care. The Manager ensures that safe patient care is provided by qualified, competent patient care staff to all patients who present to the clinics.
Duties and Responsibilities:

• Provides assessment, planning, implementation, and evaluation of patient care in compliance with State and JCAHO standards for young adult, adult, and older adult psychiatric and chemically dependent patients. Ensures program compliance with these standards.
• Assesses quality of care by direct observation, chart review, review of patient questionnaires, and attendance at meetings where patient care is discussed.
• Serves as a clinical and managerial resource person to staff in planning patient care in a manner that adheres to Ridgeview Institute Policies and Procedures and reflects knowledge of adult psychiatric and addictive disease principles and developmental milestones for young adults, adults, and older adults.
• Researches programmatic inquiries, patient/family/ physician complaints, etc. Takes corrective action or refers to the appropriate authority for resolution.
• Provides direct services in patient care when necessary for program coverage.
• Holds regular staff meetings that are utilized for planning, teaching, and problem-solving. Assesses documentation and communication of critical issues discussed.
• Participates in formulating policies, evaluating patient care needs, and the effectiveness of program staff in meeting these needs and making recommendations for changes to improve.
• Demonstrates problem-solving abilities that reflect a knowledge of hospital and program policies, mental health development, and principles as applicable to young adult, adult, or older adult patient populations.

Your Experience Matters What we're looking for:
Education: Master's Degree from an accredited college or university in Hospital Administration, Business Administration, Psychology, Social Work Education, Nursing, or a related professional field.
License : Preferred Georgia State license in social work or clinical-related mental health field. MSW, APC, LPC, and LCSW are preferred.
Experience: At least five (5) years experience in health care administration, preferably in an acute psychiatric setting.
Additional Requirements: A thorough knowledge of The Joint Commission, CMS, OSHA regulations, and state and federal regulatory standards.
Your Care Matters What we provide for our team:

• 401(k) + matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental Insurance
• 100% company-paid long-term disability insurance
• Paid time off
• Paid Holidays
• Cafeteria on site
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free Parking

What sets us apart:

• Career & training development opportunities
• Dynamic and inclusive work environment
• Engaged management team dedicated to your success
• A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations

Disclaimer: Benefits are subject to change at the discretion of Ridgeview Institute Smyrna.
Compensation:
This is a Full-Time, exempt role, and the expected compensation range is between $65,000.00 and $75,000.00. We're eager to engage with all qualified candidates, and consideration will be given to experience and skill level. Join us as our Manager of Outpatient Services!
Qualifications
Get to know us: Outstanding Care, Compassionate People, Unparalleled Service.
Welcome to Ridgeview Institute Smyrna (RIS), a premier healthcare provider in Smyrna, GA, setting the gold standard for mental health and addiction treatment support excellence. Located in Smyrna, GA, RIS offers a full continuum of care, including inpatient and outpatient psychiatric services and specialized, evidence-based programs for all patients, regardless of their ability to pay.
At RIS, the community is an integral part of our team, fostering collaboration to build an efficient, comprehensive, and seamless continuum of care. We take pride in offering dynamic, challenging, and highly rewarding positions. You'll have the opportunity to work closely with a team of experts, ensuring our patients receive personalized services that guide them toward achieving their treatment goals.
Join us in providing exceptional care and contributing to the well-being of individuals and families in need. Be a part of the transformative healthcare experience at Ridgeview Institute Smyrna.
To learn more about RIS, visit us at:
TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.
I ndividuals M aintaining P ositive A ttitude and C ommitment T o S ervice
At Ridgeview Institute Smyrna, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.