Company Overview
At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Department Overview
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
The Upgrade Operations (UO) department specializes in performing software and hardware upgrades on live customer systems. The UO department focus is on minimizing the customer's downtime during software upgrades in order to optimize their upgrade experience during the moments that matter.
Job Description
Scope of Responsibilities/Expectations:
- Project Manager (PM) is responsible for the implementation of Communication System upgrade Projects and will act and be recognized as the leader / focal point for all aspects of assigned project(s).
- Responsible for delivering the contractual scope, on schedule and within budget, while maintaining customer satisfaction.
- Must be able to utilize PM tools (schedule, critical path analysis, budget, change order, risk assessment, action item log, etc) to analyze complex issues and develop resolutions for any issues related to assigned project(s).
- The PM is responsible for allocating all necessary resources to meet project objectives, corporate financial, and customer satisfaction goals.
- The project manager is responsible for direct communication to customer's organization and relevant senior stakeholders internally throughout the life of the project.
- In addition, the project manager is responsible for the overall pre-tax profit of all projects.
Responsibilities:
- Leads large programs or portions of very complex