Who We Are
As a 100% independent and 100% employee-owned agency, we are driven by an independent spirit and believe in the power of the collective. We foster a culture that enables and expects all departments to make our brands impossible to ignore.
What You’ll Do
The Account Supervisor is the primary contact for both the day-to-day project work and strategic leadership on the Account Management team. This role is evenly divided between strategic and project management and requires being a nimble, self-starter with a passion for the work of the agency and the client’s business. Successful Account Supervisors manage relationships at all levels, represent the agency vision to key stakeholders, and continuously work to identify opportunities for moving the client and agency business forward.
Responsibilities
- Understand how the Client’s business and industry is performing at all times, and can educate others
- Partners with Client leads to prioritize business opportunities
- Ensures Clients are providing the right strategic guidance and direction to inform briefs
- Sets the course for integrated projects, ensuring they are led effectively and efficiently; Can successfully bring together all members of the cross-functional team to work together
- Has strong instincts to flag any potential risk or roadblocks, and enlist help as needed
- Evaluates and influences the work in order to address Client business objectives and execute work that is breakthrough
- Can identify/guide campaign/project KPI’s
- Interprets data and research to help guide future work and media plans
- Leads effective meetings, setting expectations and ensuring desired outcome is met
- Play a key role in informing the annual scope of work
- Ability to inspire confidence and growth in Agency team members
- Excellent verbal and written communication
- Strong understanding of all Agency disciplines
- Easily unites and motivates cross functional team to project success
- Can identify and begin to resolve any issues among the team and/or with the Client
- Proven ability to think on your feet
- Bachelor’s Degree (BA or BS) required
- 5-8 years of Agency experience
- Proven experience with cross platform campaigns and measurement
- Supervisory or people management experience
- Production experience