Market Center Coordinator - Agent Services & Marketing
- Full-time
Keller Williams Capital Properties (KWCP) continues on its trajectory of growth across DC – Maryland and Virginia. It stands out as one of the fastest-growing Keller Williams Realty International brokerages. KWCP set new internal benchmarks for future growth, exceeding $2.3 Billion in total sales volume, generating over $69 Million in revenue, and giving almost $1 Million in profit share back to its agents who contributed to the company’s growth.
Keller Williams Capital Properties is seeking Market Center Coordinators (MCC) for opportunities across the company in new and expanding real estate brokerage Market Center offices in the greater DC metropolitan region. At KWCP, the MCC is a hybrid position that combines office management, marketing, public relations, events management, client services, and general administrative skills to make the Market Center a friendly, warm, welcoming, and efficient business environment.
The Market Center Coordinator is primarily responsible for client service in all forms, and for the efficient and successful day-to-day operations of the office, including supporting the leadership team in meeting their objectives. They will work directly with the Market Center Administrator and act as the client services coordinator, to greet and accommodate requests and provide helpful assistance and guidance for agents.
The Market Center Coordinator is a key leadership role within KWCP, and will be responsible for:
- Acting as the office and brand ambassador for the Market Center, fielding phone calls, guests, facilitating meetings, classes, on-site, and off-site events as necessary.
- Maintaining and preparing the training rooms, workstations, and other common and functional areas for day-to-day operations and special events as needed.
- Greeting everyone with a smile—being positive, cheerful, and accommodating in all situations.
- Assisting management team as needed to forward the goals and objectives of the office to recruit, attract, hire, and retain agents.
- Providing support and feedback to the Market Center Administrator, Team Leader, and other team leaders on all matters affecting the productivity and operation of the Market Center.
- Providing marketing and communications support and outreach for classes, programs, events, and office activity through digital platforms, social media, and internal communications collateral.
Minimum Requirements:
- Minimum of 1-3 years of office experience in an administrative capacity.
- Standout verbal and written communications skills, with phone skills and ability to handle multiple, often simultaneous interactions.
- Proficiency with Microsoft Office suite essential applications, document management, and familiarity with email marketing platforms.
- Marketing, event planning, public relations skills, and experience are a plus.
Top candidates will be friendly, outgoing, and willing to help with anything and everything. They are great team players with a ‘can-do’ attitude. They will be systematic and efficient, with good planning and problem-solving skills. The MCC has a happy, positive attitude, and a willingness to serve. They will take opportunity to grow and thrive, seeking potential growth with a commitment to learning at each opportunity.
Keller Williams Capital Properties provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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