Information Technology (IT) Generalist - Active Top Secret clearance

Riptide Technology is hiring a Information Technology (IT) Generalist - Top Secret clearance . This position will be based in Bangor, WA and requires U.S. Citizenship and an active DoD TS/SCI clearance with the ability to obtain and maintain a Counterintelligence (CI) Polygraph.

The Information Technology (IT) Generalist performs on-site technical expertise in a manner consistent with the Activity's OCIO IT and cybersecurity policies and procedures.

• The IT Generalist is responsible for operating and maintaining mission, local, and enterprise information systems.
• The IT Generalist supports a wide array of mission IT systems, applications, and services that span desktop operating systems (OSs), workstations, thin clients, video teleconferencing systems, printers, scanners, multifunction printers, network devices, and endpoints.
• The IT Generalist is responsible for conducting general operations, maintenance, and troubleshooting information systems.
• The IT Generalist also provides on-site expertise for facility monitoring systems such as facility alarm systems, business telephone systems, access control, video surveillance, and other technology as specified by the customer.
• The IT Generalist is responsible for maintaining a strong cybersecurity posture for mission and local systems by applying patches and mitigating vulnerabilities, as well as responding to data calls conducted by the Activity's senior leadership.

• Four (4) or more years of IT experience in one or more of the following areas: desktop administrator, network administrator, server administrator, or service desk technician.
• Demonstrated experience in the following areas:
• Deploying, patching, managing, and maintaining Microsoft Windows or Linux enterprise systems.
• Providing physical and/or virtual desktop support services to a variety of end user computing, network, virtualization, and storage platforms and applications such as thick, thin, zero clients, virtual machines, storage area networks, routers, switches, and TACLANES, etc.
• Independently troubleshooting and resolving system errors, bugs, and configurations.
• Creating accounts/objects in Active Directory and applying configurations through Group Policy Objects.
• Conducting vulnerability mitigation, patching, and maintaining a strong information system security posture through the application of DISA STIGs.
• Managing Microsoft and third-party application software installation, configuration, life cycle management, and inventory.
• Working with remote monitoring and management tools to troubleshoot, assess, and resolve issues across a globally dispersed IT enterprise.
• Shall meet the minimum credential requirements for a Cyber IT/Cybersecurity workforce (CSWF) position.
• Ability to quickly adapt to new and changing technology.

• Education: Associate’s Degree from an accredited University; or
• Certifications: CompTIA A+ CE; or CompTIA Network+ CE; or Systems Security Certified Practitioner (SSCP).

• This position will require U.S. Citizenship and an active DoD Top Secret/SCI clearance. Candidates must be able to obtain and pass a Counterintelligence (CI) polygraph.

• Position may include limited, flexible domestic travel, not to exceed 10% annually.

• Demonstrated experience with one or more of the following technology areas: facility/alerting notification, Private Branch Exchange business telephone system, access control, video surveillance, or alarm systems.

$120,000 - $145,000 a year

401(k) company contribution equivalent to 10% of employee's salary, immediately 100% vested, no matching required. 100% company paid dental, vision, life, AD&D, and disability insurance. Employer-provided health insurance, employee and family coverage, 85% company paid. 6 weeks annual paid time off for holidays, vacation, and sick leave. 12 weeks paid family leave, 2-5 days bereavement leave, and 2 weeks Military Reserve Duty differential pay provided for qualifying events. Opportunities for annual performance-based bonuses.

Riptide Technology, Inc. is an equal opportunity employer ensuring no employee or prospective employee will be discriminated against based on race, color, national origin, age, religion, disability status, gender, sexual orientation, gender identity, genetic information or marital status with regards to recruitment, hiring, upgrading, promotion or rehiring.