Assistant Server

Our Team is look for a  Server Assistant . They will  be  responsible  for  ensur ing  that all guests’ expectations are consistently met by exceeding The Press Club Grill Standards.  The Server Assistant’s responsibilities include preparing and refilling beverages,  assisting  servers with processing payments, removing trash, and sanitizing restaurant menus. Server Assistant’s should also be able to perform and-of-day clean-up duties.

JOB OVERVIEW:  

• Stock   service   stations in   dining   room,   kitchen,   and   bar,   including   but   not   limited   to   c hina ,   glassware,   cutlery,   serviettes,   condiments,   POS  supplies,   beverage   products,   and   linens.  
• Polish glassware,  cutlery,   and other   service ware   in   preparation  for   meal  service.  
• Clean glass   surfaces,   tabletops,   service counters,   floors   and   furniture  as   required   prior   to,   during,   and   after   meal service   to   guests   in   dining   areas.  

• Transport tables,   chairs  and   other  furniture   as   required   in   preparation   for   meal service   to   guests   in   dining   areas.  
• Observe   and   communicate   with   servers   and   guests  to   respond   to   any  additional   needs and   confirm   with   the   server   when   courses   and   meal   have   been   completed and   assist   with clearance.  
• Brew   coffee,   prepare, and stock beverages.  
• Clear  and   reset   tables  after   guests   have   vacated   per the   standard   procedure.  
• Check   tables   to ensure   appropriate   cutlery   and   condiments   are   in   place  for   service;  assist   in   marking table   by   position   prior   to  each course   as   required   or  requested   by   server.  

• Perform   assigned   duties  to   prepare   dining   room   and   service   areas   for   each   meal   period,   and   perform   assigned   break   down   duties   at   end   of   service to   guests  
• Communicate   problems   with physical   space   and   equipment  to   supervisors and managers   immediately .  
• Relate   guest   feedback   to   restaurant   service employees,   restaurant   management   and  kitchen,   in   a   timely   and   appropriate manner .  
• Monitor and   maintain   cleanliness,   organization   and   sanitation   of   restaurant   guest   and   work   areas   during   the   shift   including   restrooms,   employee   locker room,   bar,   kitchen,   and   service   stations.  

• Coordinate  with  kitchen,  bar,   and   service   operations to ensure   timeliness   of   restaurant   service.  
• Promptly and   courteously   return   food   and beverage   items  refused   by   guests   directly  to  kitchen   or   bar.  
• Maintain complete   knowledge   of and   comply with   all   departmental   policies,   service   procedures,   and  standards.  
• Maintain complete   knowledge   of   correct   use   of  equipment.   Use  equipment   only  as   intended.  
• Anticipate   guests’   needs,   respond   promptly,   and   acknowledge   all   guests   within   time   frame   designated .  

• Attend   restaurant   pre-shift   and   training   meetings,   as   well   as   required   restaurant   meetings   and   training   sessions.  
• Inspect guest   dining   areas,   service   area  including   kitchen,   bar  and   storage   areas,   and   employee   break   rooms .       
• Provide   service,   as   instructed   by   restaurant   management,  in   bar/lounge   areas.  
• Ensure   appropriate quantity ,   condition,   and   cleanliness   of  all   mise   en   place   prior   to  and   during   meal   services.   This  includes but   is   not  limited   to   wiping   down   and stacking designated   plates,   and   other   service  ware;   preparing   bread   service; portioning butter; slicing,   chopping,   peeling, rinsing,   cleaning  or   otherwise   preparing   food   and   beverage   ingredients   for   service.  
• Assist   in   other areas   of   the   restaurant  or   departments   as directed.
• Report   any   unsafe  or   unsanitary   conditions   to   relevant   departments.  

   

More detail about The Hospitality Department part of The Hospitality Department, please visit