Senior Living Community Relations Director (Sales Director)
Are you passionate about working with seniors? Are you dedicated to supporting seniors on their wellness journey to ensure they are provided with an atmosphere that values individualism and dignity? If so, we may have the perfect opportunity for you! Truewood by Merrill, Pinole is currently accepting applications for a Community Relations Director (Sales Director) to help support residents within our beautiful community residents call home.
If you are a compassionate, caring, responsible, and honest individual who genuinely loves working with the senior population, we would love the opportunity to speak with you! Please APPLY TODAY!
Family means everything to us. From the communities we create to the connections we make with residents, everything we do is rooted in our history as a fifth-generation family business.
We offer our employees:
- Highly competitive pay!
- Benefits that include medical, dental, vision, 401(k) with generous company match, vacation & sick time, holidays, and more!
- A free daily meal!
- A stable career with a long-term company committed to our team members for 30 years.
- A rapidly growing company with opportunities for advancement
- Tuition reimbursement to help support your opportunities for advancement!
Our Community Relations Directors (Sales Directors) are responsible for:
- Achieving and maintaining a high occupancy percentage.
- Maintaining the sales tracking system for the community and keeping the General Manager (GM) and Director of Sales informed of trends.
- Working closely with GM and Business Office Director (BOD) to ensure accurate reporting of community census via integrated CRM/accounting system (Yardi).
- Managing the entire sales process: building prospect base, immediately responding to prospect inquiries, generating tours, performing purposeful follow-up, and securing deposits for move-ins.
- Assisting in transitioning the move-in process to the GM, Assisted Living Supervisor, Assisted Living Director, and other department heads upon receipt of deposit and agreed upon move-in date.
- Developing and implementing innovative sales/marketing plans.
- Developing community outreach plans, including relationship development with professional referral sources, with the intent of generating viable leads for the community and creating a positive reputation in the community at large.
- Working with Director of Marketing to provide feedback regarding media advertising, community sponsorships, and other marketing opportunities.
- Coordinating with the Activities Director and Executive Chef to plan special events that benefit existing residents and attract potential residents to the community.
- Conducting competitive shops regularly (minimum of 2 written reports are submitted to Seattle office per year).
- Being readily aware of all direct competitors, their offerings, occupancy status, how they sell against us, current incentives being offered, and changes in offerings or management at all times and being able to communicate this information to the GM, Vice President of Operations, Director of Sales, Director of Marketing, and other partners on an ongoing and consistent basis.
- Making promotional recommendations for the community based on competitive shops.
- Positioning Merrill Gardens in accordance with corporate vision and mission.
- Tracking and maintaining marketing budget for community-responsible line items (Events, Outreach, Creative Lead Follow-Up charge codes).
- Acting as General Manager if assigned.
If you are someone with:
- A four-year degree in Business, Business Administration, Marketing, Public Relations or Communications preferred.
- Three-plus years of sales and marketing experience, preferably in a related field.
The pay range for this position will vary based on qualifications, experience, education/additional licensure, and other objective factors. Hiring at the maximum is not typical in order to allow for future and continued salary growth.
Consider applying to become a Community Relations Director (Sales Director) with the Merrill Family of Senior Living Communities!
Yes, You Can have a meaningful Career!
Our mission is to provide an inspiring environment for our residents, families, and team members where every life is defined by the possibilities.
Merrill Gardens is an Equal Opportunity Employer.
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