Company DescriptionWith a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at center of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, Starcom partners with the world's leading marketers and brands, including Bank of America, Best Buy, Kellogg Company, McDonald's, Novartis, Samsung, Visa and more.Job DescriptionThe eCommerce Manager is responsible for building and maintaining an effective and productive relationship with assigned client(s). The Manager will supervise a dedicated team in the creation, optimization, and execution of client’s eCommerce initiatives. This position requires a “hands-on” manager with astute attention to process and detail, who possesses the ability to apply this detailed knowledge to actionable insights and recommendations. Particularly as they relate to the client's Amazon growth and acceleration strategy. The Manager must have a mastery of Amazon Marketing Services (AMS) Paid Search/Sponsored Product Listings as well as Amazon Media Group (AMG) services such as on-site display advertising and AAP as well as adeptness with other major online marketplaces and related tools.This position is both strategic and tactical in scope and requires the ability to apply detailed eCommerce knowledge to actionable insights and recommendations. They will assist the Associate Media Director and Director in driving strategic success within the team as well as helping to develop innovative strategies to meet and exceed client business objectives.Responsibilities:Direct and manage the daily workflow of all eCommerce campaigns, including proposal development, campaign activation & maintenance, and post-buy recapsAssist in overseeing the client's strategy and growth of Amazon Marketing Services (AMS) Paid Search/Sponsored Product Listings as well as Amazon Media Group (AMG) services such as on-site display advertising and AAPBecome an eCommerce subject matter expert for internal and external stakeholders by staying ahead of eCommerce trendsPartner with Associate Director to build end-to-end ecommerce strategy and plans for the clientCollaborate with direct reports, colleagues, and peers across the organization to provide insight and recommendationsComfortable with ambiguity and quickly adjusts thinking and actions should the realities of a situation shiftDrawing on previous experiences, uses a variety of approaches to identify client needs and exceeding their expectationsUnderstands the complex cause and effect patterns that may underlie issues and/or opportunities and thinks beyond the obviousIdentify patterns and trends that relate to a particular situation and uses that knowledge to come up with creative solutionsProvides performance reporting against client goals with insights and optimization recommendationsDevelop budget and performance projections for testing new partners or technologyConduct monthly client billing auditsPartner with Associate Director to develop processes for improved work flow within Starcom and between agency partners and vendorsMaintain stellar relationships with the vendor partners to further advance Starcom as a preferred client partnerProvide formal training to new team employeesWork to master, identify, and communicate trends in search and in client industriesQualificationsBachelor’s degree or higher preferred, preferably in marketing, advertising, business, engineering, statistics, economics, sociology, or equivalent3+ years of media management experience with an emphasis on eCommerce platforms1+ years hands-on experience managing and optimizing eCommerce-based media buysExperience in applying search to brand-building & direct response initiativesStrong analytics, organizational, and communication skillsPrevious leadership/management experience is preferredExperience with Amazon Marketing Services (AMS) Paid Search/Sponsored Product Listings and Amazon Media Group (AMG) servicesExcellent communication and organizational skillsAbility to work independently and collaboratively with diverse groupsProficiency in Microsoft Office including Excel and PowerPoint as well as other equivalent programs and as appropriate specific industry tools and technologyA proven ability to multi-task and manage multiple projects effectively and work well under pressure to deliver high-quality work within tight deadlinesExceptional critical thinking and problem-solving abilities with the ability to think unconventionally in proposing solutionsAdditional InformationStarcom is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:Paid Family Care for parents and caregivers for 12 weeks or moreMonetary assistance and support for Adoption, Surrogacy and FertilityMonetary assistance and support for pet adoptionEmployee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balanceTuition AssistancePaid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and moreMatching Gifts programsFlexible working arrangements‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)Business Resource Groups that support multiple affinities and alliancesThe benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.