Customer Service Facility Attendant

Company:  SpinXpress
Location: Houston
Closing Date: 02/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Join the Spotlight at SpinXpress! Customer Service / Team Work / Community Satisfaction / Development – Career Growth At SpinXpress, everyone plays an essential role in making our team be at its best! Come along and be a member of a high-integrity, family-oriented team, and join us in an Exciting and Fun Culture Change. Our locations feature advanced and high-performance large-capacity washers and dryers to ensure our customers can get cleaner clothes in a shorter time. We need detail-focused, vibrant talents to match the liveliness of our company. You will begin by becoming part of our Entry-level ”SpinXpress Laundry Nerd” and grow into the roles of Spin Ambassador and SpinXpert, with appropriate compensations. We’re a values-driven organization. Our company is a platform for making impactful ecological and social modifications. If you are truly interested in making a mark in the laundry business while moving up your career ladder, we think you will fit right in! What you will gain: • Part-time Employment but you can work as many shifts as you desire • Compensated Training: Earn $8/hour as an Entry-level Laundry Nerd. After training is done: Earn $10 - $12/hour + Commission, Bonuses & Benefits • Flexible Shifts: We will organize a work routine suitable for your timelines - cover morning, evening, weekend, and night shifts • Individual Mentoring: with various leaders in the business to help you obtain your individual goals • Talent Nurturing: assistance for our potential leaders to staff and assign roles for our ongoing company expansion • Access: to an internal social media app to link up with colleagues from other branches • Participate in competitive games with teammates and other stores, earning rewards for exceeding productivity targets Compensation • $8 (6-week training) • $10 - $12 + Commission & Bonuses (Once training is completed) About Us Here at SpinXpress, our Mission is to deliver a fun environment and experience while at work. Keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities – Clean, Bright, Safe – That’s The SpinXpress Way ! Responsibilities: Customer Service / Team Work / Community Satisfaction / Career Growth • Create a Fun and welcoming job environment by maintaining a clean, neat, and organized facility • Be a part of changing the way people think about laundry • Build strong customer relationships within our communities by providing an Excellent Customer Service Experience • Greet, Help, Thank our customers • Respond with urgency to customer inquiries, product and service questions along with any customer issues • Maintain a great visual presentation of our merchandise • Educate and share our services, products, and promotions - sharing value for our customers • Follow our company policies and procedures • Comply with our uniform dress code • Prioritize both Customer and Associate Safety • Report in a timely manner all equipment, machines, and building maintenance opportunities • Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities • Be an integral part of our organization and help drive our growth: There’ll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we’re looking for at our facilities Qualifications: Availability / Team Player / Outgoing • Enthusiasm, high energy, initiative, and professionalism • Basic computer knowledge • Ability to communicate effectively • Ability to work on time and when scheduled • Ability to multi-task Compensation: $8 - $12 hourly

• Customer Service / Team Work / Community Satisfaction / Career Growth • Create a Fun and welcoming job environment by maintaining a clean, neat, and organized facility • Be a part of changing the way people think about laundry • Build strong customer relationships within our communities by providing an Excellent Customer Service Experience • Greet, Help, Thank our customers • Respond with urgency to customer inquiries, product and service questions along with any customer issues • Maintain a great visual presentation of our merchandise  • Educate and share our services, products, and promotions - sharing value for our customers • Follow our company policies and procedures • Comply with our uniform dress code • Prioritize both Customer and Associate Safety  • Report in a timely manner all equipment, machines, and building maintenance opportunities  • Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities • Be an integral part of our organization and help drive our growth: There’ll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we’re looking for at our facilities

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