Description
The Merchandising Supervisor oversees the assigned merchandising team to ensure merchandising procedures and standards are being executed to Company standards and provides feedback to management regarding the team. This position works closely with our sales team to provide exceptional customer service to assigned accounts.
Key Responsibilities
- Monitor and make recommendations regarding sales, delivery and merchandising service levels in the retail marketplace.
- Provide assistance with customer calls, complaints and issues in a timely manner.
- Maintain positive relationships and direct communication with store personnel and sales and delivery teams.
- Work with merchandising and sales team members on a continual basis to train, support and evaluate needs.
- Develop and maintain positive, cooperative and team-oriented relationships with co-workers, supervisors, managers and others you come into contact with throughout your job.
- Assist Merchandising Manager with timekeeping responsibilities within HRIS.
- Recruit, train, supervise and evaluate department staff.
- Demonstrate behaviors consistent with those of the Company's Core Values at all times.
- Complete all other tasks or projects as assigned.
Key Competencies
- General knowledge of industry products.
- Ability to work independently while managing multiple tasks and meet deadlines.
- Excellent oral and written communication skills.
- Effective organizational and time management skills.
- Ability to develop strong relationships with internal and external customers.
People Management
Manages merchandisers.
Work Environment
This job operates in our accounts, mostly indoors with occasional outdoor work.
Physical Demands
- Lift/carry 35 lbs. repetitively and up to 75 lbs.
- Push/pull up to 100 lbs.
- Bend/stoop/crouch/squat/use arms/wrists/hands/grasp.
- Climb stairs.
- Work indoors and outdoors.
- Drive.
- Operate equipment.
Expected Hours of Work
This is a full-time position. Days and hours of work vary, and may include weekends.
Travel
Local travel only.
Required Education and Experience
- High school diploma or GED required.
- Bachelor's degree.
- Valid driver's license and auto insurance required.
- Minimum of 18 years of age.
- Proficiency with Microsoft Office suite.
- Must be able to own/operate a mobile smartphone device.
Preferred Education and Experience
- Minimum two (2) years previous grocery, merchandising, sales or retail experience.
- Minimum one (1) year supervisory experience.
- Previous leadership or management experience.
Compensation
- Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
- Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan. Employees are also eligible for 80 hours of vacation every year and 7-8 days of paid holidays throughout the calendar year (depending on location).
- Hired applicant may be eligible for incentives/bonuses/annual bonuses.
Classification: Exempt
Reports to: Merchandising Manager
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