SOC Manager

IBM SOC Manager in Washington, District Of Columbia

Introduction

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities

1. Lead a 24x7x365 SOC, providing technical guidance and direction to the team.
2. Oversee the generation and tracking of daily, weekly, and monthly performance metrics related to threats and key performance indicators (KPIs).
3. Mentor and support SOC Leads and Analysts while promoting knowledge sharing with other teams.
4. Ensure team adherence to Standard Operating Procedures (SOPs) and that new procedures are developed as needed.
5. Produce reports, dashboards, and metrics, presenting SOC performance and insights to clients.
6. Ensure compliance with Service Level Agreements (SLAs), streamline processes, and improve operations to meet objectives and mitigate threats.
7. Manage incident identification, assessment, communication, reporting, and mitigation efforts.

Required Technical and Professional Expertise

1. Bachelor's degree in a related field (e.g., Information Security, Computer Science, IT, or similar).
2. Minimum 5 years of Information Security experience.
3. Certified Information Systems Security Professional (CISSP) certification is required.
4. Understanding of NIST and CISA security frameworks.
5. Strong track record of generating and managing threat statistics and performance metrics.
6. Experience in incident response, compliance with SLAs, and process improvement.
7. Prior exposure to SIEM, EDR, SOAR, and Threat Intelligence tools and principles, with a particular focus on Splunk.

Preferred Technical and Professional Expertise

1. Strong collaborative and communication skills and experience coordinating cross-organization efforts.
2. Experience as a manager or high-level Team Lead in cybersecurity.
3. Background in military or government cybersecurity or intelligence operations.
4. Self-motivated, strong communicator, with a sense of ownership and dedication to continuous improvement.
5. Experience in Managed Security Services environments.
6. Experience leveraging Splunk as a SIEM for a cloud-hosted environment.

About Business Unit

IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration.

Your Life @ IBM

In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics.