Responsibilities
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
A part of Trust and Safety Product, Integrity & Authenticity (I&A) is a small-but-mighty global team bringing together expertise of product managers and program managers into one group. The mission of Integrity & Authenticity is to defend TikTok and TikTok users from issues of misinformation, disinformation and deceptive behavior. We are looking for an experienced product manager lead to help expand our team's product work delivering this mission.
Responsibilities
- Build and own roadmaps for one of the primary domains of TikTok Integrity & Authenticity (Elections Integrity, Misinformation, Information Ecosystem or related topics).
- Define and organize the resourcing requirements to support the delivery of program roadmaps.
- Work cross-functionally, building synergy and influence with multiple departments within Trust and Safety, Public Policy, Communications, Core Product and other teams, globally.
- Collaborate across global product, program and regional safety teams to make product, technical, and privacy decisions.
- Orchestrate end to end delivery of key products.
Qualifications
Minimum Qualifications
- Bachelor's degree
- 5+ years of experience as a Product Manager
- Strong sense of logic and excellent critical thinking skills. Can clearly describe your vision, planning and executional challenges and lead coordination with other teams to co-solve problems in depth
- Evidence-based, analytical, data-informed. You like to use data to help identify problems, find opportunities, and drive continuous product improvement
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- Global vision and empathy, passion, a drive to achieve, humility facing the depth of unknown.
Preferred Qualifications
- Experience of working with international partners across different time zones and cultures
- Experience in Trust & Safety; Basic knowledge of safety by design principles
- Understanding of the landscape and new policy developments in the tech industry and online safety
- Prior experience managing products with safety-related success metrics highly desirable
- Prior experience managing products related to human and/or machine-based moderation to remove harmful content highly desirable
Trust & Safety recognizes that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Job Information:
For Pay Transparency
The base salary range for this position in the selected city is $149040 - $414000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:
- We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match.
- Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans.
- 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
- Mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements.