Senior Product Marketing Manager

Play a starring role in the future of our vertical SaaS business, Shopmonkey-the leading automotive shop management platform. Bring your product marketing superpowers to accelerate growth and change the game of automotive service care.
Reporting to the Vice President of Marketing, the successful PMM in this role will apply a full range of product marketing skills- audience research, competitive analysis, sales enablement, product readiness, product roadmap prioritization and gap analysis, industry/partner marketing, win/loss/churn analysis and more. You possess a strong mindset focused on buyer needs, the ability to synthesize market analysis back into product requirements and prioritization, and a demonstrated record of activating industry partners and associations to increase product consideration.. You can lead and influence cross-functional teams, including product management, sales, marketing, and customer success, to achieve successful business outcomes.
At Shopmonkey, our vision is to help every automotive repair shop thrive. With immense organizational clarity and commitment to realizing our vision, this is just the beginning. On the Shopmonkey Marketing team, we deliver powerful results that support our vision. We have high expectations, high trust, and high accountability. And a lot of fun along the way! Join us.
You will have the opportunity to:

• Drive ambitious go-to-market plans with stakeholders across product management, product design, sales, customer success, and enablement
• Own intelligence and champion our customers-be the expert on our buyers, our market, and our competition
• Continuously evaluate, validate, and communicate platform capabilities and requirements to our product and engineering teams that enable Shopmonkey to be the solution of choice amongst our buyers
• Own key programs that surface intelligence and insights to the business including quarterly win/loss/churn analysis - both qualitative and quantitative.
• Create relevant content (blogs, guides, white papers), concept-integrated campaigns, and other vehicles (webinars, video content, newsletters) that drive new business pipeline and engage customers
• Set and measure your work against key performance indicators and report on weekly progress
• Drive buyer and customer research to identify opportunities, trends, and emerging threats to the business.

We are looking for people who have:

• Analytical and research experience with ability to surface patterns and relevant business insights.
• Strong inbound product marketing experience - with proven track record of successfully working with product and engineering teams.
• Highly articulate and diplomatic, able to advocate for a course of action with supporting data and gracefully make arguments
• Ability to listen and build authentic connections with others
• Always curious, always learning, not afraid to ask questions
• BS/BA and 6+ years of B2B SaaS experience in product marketing
• Strong attention to detail yet able to understand and influence larger business strategy
• Outstanding prioritization and organization skills, undaunted by fast-paced environments
• A humble, dependable, transparent team player

In the United States the range is typically a salary of $160,000-$170,000 + bonus + equity + benefits. The range provided is Shopmonkey's reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.
Why Shopmonkey?
Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees) Other benefits vary upon location outside the United States, and employment status):
Health & Wellness

• Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
• Short term and long term disability
• Employee assistance program
• Reimbursement for a personal health and wellness membership
• Generous parental leave
• 401(k) available upon hire

Time Off

• 11 paid holidays
• Flexible time off - take the time off you need!

Giving Back

• Matching donations for approved charitable organizations
• Group volunteer efforts

Personal & Professional Development

• Weekly internal product & company training sessions
• Monthly events & education activities focused on DEIB, personal and/or professional development
• Individual career progression plans and leadership/management training

Check out our founder's story, life page, or hear from real employees about what it's like to work at Shopmonkey.
Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.
About the Industry
The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.
About Shopmonkey
Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.
Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B.
In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.
In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services).
Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in 2023 and 2024.
Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission.
Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at
Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for:

• Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications.
• Our Talent Acquisition team only corresponds from email addresses with the domain '@Shopmonkey.io'. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer.
• While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey's Careers page, or our official LinkedIn Company Page

The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiting scams and financial fraud. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.