Sales Manager (Event & Mice)

Company Description

Novotel Bangkok Platinum Pratunam sits in the heart of Bangkok’s fashion and shopping district, connecting to the city’s top attractions and public transport hubs. Take Bangkok’s central skywalk to the central shopping centres for a shopping paradise. Step just outside the hotel to browse the bargains at Pratunam Fashion Mall or the market across the street.

Job Description

Key Responsibilities:

1. Identify and pursue new business opportunities for meetings, conferences, and events.
2. Develop and implement sales strategies to achieve revenue targets and grow the hotel's meetings and events business.
3. Conduct market research to identify potential clients and trends in the meetings and events industry.
4. Build and maintain strong relationships with corporate clients, event planners, and other key stakeholders.
5. Provide exceptional customer service by understanding client needs and offering tailored solutions.
6. Act as the main point of contact for clients from the initial inquiry through to the event’s completion.
7. Prepare and present proposals, quotes, and contracts to clients, ensuring they meet their event requirements and budget.
8. Negotiate terms and conditions to secure bookings and achieve favorable terms for both the client and the hotel.
9. Collaborate with the marketing team to create promotional materials and campaigns aimed at driving event sales.
10. Oversee the planning and execution of meetings and events, coordinating with internal departments such as catering, audio-visual, and event services to ensure a smooth operation.
11. Ensure all event details are accurately documented and communicated to relevant departments.
12. Conduct site visits and pre-event briefings to guarantee that client expectations are met.
13. Work closely with the hotel’s event planning and operations teams to ensure the successful delivery of events.
14. Participate in sales meetings and contribute to the development of overall sales and marketing strategies.
15. Provide training and support to junior team members as needed.

Qualifications

1. Bachelor’s degree in Hospitality Management, Business, or a related field.
2. Proven experience (typically 3-5 years) in a sales or event management role within the hotel industry.
3. Strong understanding of the meetings and events industry, including trends and client needs.
4. Excellent communication, negotiation, and interpersonal skills.
5. Ability to build and maintain professional relationships with clients and internal teams.
6. Proficiency in Microsoft Office Suite and experience with event management and CRM systems.
7. Strong organizational skills with the ability to manage multiple events and priorities simultaneously.