Account Manager

Position description:

TSD Mobility Solutions, Inc., an affiliate of Reynolds and Reynolds, is looking for an Account Manager to join our growing team. As an Account Manager, you will be responsible for partnering with the business development team to ensure the long-term success of our customers by acting as the liaison between customers and cross-functional internal teams. You will communicate new enhancements, integrations, TSD developments, campaigns, and news to clients, maintain accurate and up-to-date data in CRM, and help manage the post-sales process through implementation and delivery.

Responsibilities will include, but are not limited to:

1. Ensure communication and customer satisfaction for existing accounts and develop relationships within your assigned territory/account list.
2. Manage the long-term health of our customer base, identify areas of risk, and ensure retention.
3. Make daily strategic calls to locations aligned with senior account managers’ OEM or Auto Groups and inside sales reps account lists.
4. Proactively call key accounts in scheduled areas of professional service traveler visits to identify and execute growth opportunities within existing accounts.

Training:

On-the-job training.

Requirements:

• College Degree preferred.
• Must have 1+ years of experience in relevant industry; car rental, dealership, travel, or software sales.
• Ability to travel 25% across the US.
• Bilingual in Spanish preferred.
• Excellent customer service and relationship-building skills.
• Proficient in MS Office products.
• Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years.

Benefits:

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

• Medical, dental, vision, life insurance, and a health savings account.
• 401(k) with up to 6% matching.
• Paid vacation and sick days.
• Eight paid holidays.
• Referral bonuses.
• Working remotely with a company cell phone and laptop.
• Professional development and training.
• Promotion from within.

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.