Surgery Coordinator - Stockdale, LLC

Surgery Coordinator - Stockdale Clinics, LLC
Bilingual Preferred
$21.9744 - $27.0257 Hourly
As a Surgery Coordinator, your primary responsibility is to facilitate the surgery process for outpatient services in a healthcare setting. You will work under the direct supervision of the Clinic Manager.

• Collaborate with surgeons and medical staff to schedule surgical procedures, ensuring optimal utilization of operating rooms, staff, and resources.
• Coordinate surgery schedules with patient preferences, surgeon availability, and clinical priorities.
• Communicate pre-operative instructions, surgical preparations, and post-operative care guidelines to patients in a clear and compassionate manner.
• Address patient inquiries, and concerns, and provide necessary information regarding surgery schedules, insurance coverage, and consent forms.
• Communicate pre-operative instructions, surgical preparations, and post-operative care guidelines to patients in a clear and compassionate manner.
• Address patient inquiries, and concerns, and provide necessary information regarding surgery schedules, insurance coverage, and consent forms.
• Verify insurance coverage and pre-authorization requirements for surgical procedures.
• Assist patients in understanding their insurance benefits, coverage, and potential financial responsibilities.
• Verify insurance coverage and pre-authorization requirements for surgical procedures.
• Assist patients in understanding their insurance benefits, coverage, and potential financial responsibilities.

Qualifications:
Previous experience in healthcare coordination, surgical scheduling, or a related role preferred.

• Strong knowledge of medical terminology, surgical procedures, and patient care processes.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with patients, medical staff, and administrative personnel.
• Proficiency in electronic health record systems and basic computer applications.
• Exceptional organizational skills, attention to detail, and ability to prioritize tasks effectively.
• Empathetic and patient-centered approach to working with diverse patient populations.
• Ability to maintain confidentiality of sensitive patient information and adhere to HIPAA regulations.
• Flexibility to adapt to changing priorities and work in a fast-paced environment.

Essential Functions:
Schedule surgical procedures, coordinating with surgeons, anesthesiologists, and operating room staff.

• Ensure optimal utilization of operating rooms, staff, and resources by efficiently managing surgical schedules.
• Balance patient preferences, surgeon availability, and clinical priorities when planning surgery dates.
• Understanding of medical terminology related to surgical specialties.
• Familiarity with various surgical procedures, their requirements, and the associated medical equipment.
• Understanding of medical terminology related to surgical specialties.
• Familiarity with various surgical procedures, their requirements, and the associated medical equipment.

Other Functions:

• Performs other job-related duties as required by the supervisor

Employment Standards:

• High School Diploma, G.E.D., or equivalent.
• One (1) year of outpatient clinic or medical office experience in scheduling and/or authorizations, or an equivalent combination of education, training, or experience.
• Knowledge of state and federal government funding programs, billing and reimbursement guidelines, medical and insurance terminology, and HIPAA privacy and compliance practices.

Knowledge of:
HIPAA privacy and compliance practices.

• Proficiency in using electronic health record systems, medical software, and basic computer applications for documentation and communication.
• Understanding of medical terminology related to surgical specialties.
• Familiarity with various surgical procedures, their requirements, and the associated medical equipment.
• Understanding of medical terminology related to surgical specialties.
• Familiarity with various surgical procedures, their requirements, and the associated medical equipment.

Ability to:

• Communicate effectively orally and in writing.
• Read, understand, and apply policies and guidelines.
• Obtain information from various sources, including patients and families.
• Use computers and software for work tasks.
• Establish and maintain effective relationships with patients, families, and internal/external customers.
• Use tact and empathy in stressful situations with patients and families.
• Perform work effectively with interruptions and handle multiple tasks in a fast-paced environment.
• Lift, carry, push, or pull files.
• Sit at a workstation for prolonged periods.

*Background Check: A background check will be conducted for candidates applying for this classification. This is to ensure compliance with organizational policies and regulations.