Project Manager- Quality Improvement Program

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Project Manager- Quality Improvement Program

About Washington Township Medical Foundation (WTMF)

Serving the communities of Fremont, Union City, and Newark, Washington Township Medical Foundation (WTMF) is a multi-specialty medical group that is a part of Washington Hospital Healthcare System in Fremont, California. In support of WTMF’s mission to serve the community with the highest quality health care, WTMF’s commitment to the patient first ethic and ensuring an excellent patient experience are strategic priorities. This is rooted in effective partnerships with patients that yield better outcomes and effective and efficient care in a manner that demonstrates compassion and respect for the patients in our care.

Role and Responsibilities

The Project Manager supports the Quality Department’s team by facilitating the planning, development, implementation and assessment of clinical quality assurance and quality improvement for Washington Township Medical Foundation. In addition, the Project Manager serves as a team liaison and consultative resource for clinical and departmental leadership and staff responsible for quality and performance improvement activities at the organization.

Essential Functions:

1. Leads and/or facilitates clinical performance improvement teams/taskforces
2. Effectively communicates project needs between stakeholders
3. Coordinates and engages key stakeholders and subject matter experts throughout the project lifecycle for planning and issue resolution
4. Initiates change in standards, policies, procedures, and practice based on quality improvement data
5. Demonstrates a thorough working knowledge and competency in project management, including baselines, project life cycle, Gantt Chart, change management and risk mitigation.
6. Has knowledge in the utilization of PI framework and tools such as rapid cycle improvement, Root Cause Analysis (RCA) and Failure Mode Effects Analysis (FMEA).
7. Performs literature review to identify evidence-based practice as applicable to performance improvement projects.
8. Identifies local and national trends applicable to quality improvement standards.
9. Identifies, designs, and updates educational materials for the purposes of facilitating staff participation in improving the quality of care and patient safety.
10. Provides professional consultation regarding process improvement methods and statistical analysis to those individuals within the organization who have been delegated the responsibility for clinical and departmental quality activities.
11. Performs concurrent and retrospective chart reviews and analysis for selected department and organizational indicators.
12. Maintains current knowledge of organizational goals and objectives.
13. Has knowledge on Federal and State health care laws and regulations common to the operation of medical centers in California.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee may occasionally lift up to 25 pounds.

Qualifications and Education Requirements

1. BS or BA required with at least 2-year clinical experience or healthcare equivalent (healthcare administration, etc.) required.
2. Master's Degree in health services related field preferred.
3. Knowledge of project management practices, understanding in quality improvement and performance improvement principles and demonstrated practices thereof.
4. 2-year experience in quality improvement or related field desired.
5. Proficient in Microsoft Office applications.
6. Knowledge of current public reporting requirements and indicators and metrics thereof.