Title: IT Technical Support Employment Type: Full time, Exempt
Summary of Responsibilities:
Network Administration and Security
Hardware and Software Installation and Maintenance and Repair (Aloha POS, etc.)
Network and System Troubleshooting
Preventative Maintenance
VPN, Printers, Email and Phone system administration
Security Camera and Alarms Installation and Maintenance
Provide onsite technical support for corporate office and phone/field support for restaurants
Examine, evaluate, and improve existing networks and systems
Research, recommend, and execute new networks and systems
Required Skills and Qualifications:
Minimum 2 years’ experience in networking and hardware/software troubleshooting
Working Knowledge and understanding of LAN, WAN, TCP/IP, and Firewalls
Experience with Aloha POS equipment and CCTV Required
Possess an entrepreneurial spirit
Strong communication and listening skills
Produce high quality work with attention to detail and accuracy
Initiate work independently and prioritize work duties with high urgency
Set goals and achieve them on time and efficiently
Ability to learn and understand new software
Proficient in Microsoft Word, Excel, Power Point and Outlook
Availability to work weekends and holidays to complete tasks
Benefits:
Medical, Dental, Vision, Group Term Life & AD&D, Long Term Disability, and Short Term Disability Insurance
401(K) with company match
Paid Vacation
Paid Company Holidays
For more information about us, please visit our website at Reins International USA, Inc. (DBA Gyu-Kaku Japanese BBQ) is an EQUAL OPPORTUNITY EMPLOYER.