Shop Manager

We will train you the Take 5 way to oversee a shop. You’ll be accountable for your team’s execution of the Take 5 standards for changing oil, replacing wiper blades/air filters, filling air in tires, and other light maintenance services. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

Good to Know Before You Start!

• Be prepared for early hours and working approximately 55 hours per week
• Shop Managers are the first line of defense for customer service
• Must be adaptive to change
• Basic computer skills are needed
• Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars
• You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
• You may need to work in hot/cold weather conditions

REQUIREMENTS

• Recruiting, Interviewing, Onboarding
• Responsible for motivating the team, holding the team accountable, and making personnel decisions
• Check in with customers before they leave the shop to make sure they had a great experience
• Ensure crew actively provides excellent customer experience
• Control inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory
• Place product orders
• Understand the shop’s financials to drive results and beat budget
• Conduct quarterly employee evaluations
• Submit payroll
• Create crew schedule
• Support technicians with their duties