Title: Commercial Customer Service Treasury Management Support
If you want to know about the requirements for this role, read on for all the relevant information.
Location: Gresham, OR *Hybrid*
Duration: 12 month contract
Compensation: $27.00-$28.00/Hour
Work Requirement: US Citizen, GC Holder, OR Authorized to work in the U.S.
Job Description:
The Commercial Customer Service Treasury Management Support, Loan, and DDA Banker is the primary contact for commercial banking customers utilizing (clients) Treasury Management platforms.
Responsibilities: You will help to maintain and expand the relationship with customers by providing overall customer support services.
Work proactively to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationships.
Identify product and services that meet customer's needs.
Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures.
Ability to support customers in navigating Treasury Management products inclusive of all on-line platforms utilizing the Bank's servicing tools such as emulation and co-browse.
Service customers phone and email inquiries.
Maintain appropriate technical understanding of bank systems. Regularly attend trainings to support/expend knowledge base.
Basic Qualifications: Associate degree, or equivalent work experience
Three to five years of experience in financial services industry
Preferred Skills: Excellent verbal, written, and interpersonal communication skills
Outstanding customer service and problem resolution skill
Computer skills, especially Microsoft office applications
Experience with department-specific systems
Advanced knowledge of departmental and bank products and services
Technical support and/or co-browse skills
Preferred understanding of digital capabilities with experience in Information Technology environment
Knowledge of Treasury Management Products/Services with preferred experience with GTM and Operations
Our benefits package includes: Comprehensive medical benefits
Competitive pay
401(k) retirement plan
...and much more!
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.