Title: Project/Program Manager
Duration: 6 Months (Possibility of extension)
Location: Boston, MA (Hybrid)
Job Description:
The Deployment Support Services Logistics team is responsible for delivering logistics services supporting the global RDE team allowing them to provide high quality installations of Amazon products and systems worldwide. Logistics owns and tracks Key Performance Indicators (KPIs) to drive YOY improvements in 3PA productivity, inventory management, quality and safety. The team leads cross-functional continuous improvement initiatives, driving meeting series with all active 3PAs to ensure top performance.
The DSS Logistics Analyst will support the development, maintenance and control of Standard Operating Procedures for key Tech Deploy logistics operations. They will support day-to-day operations of TD Robotics Deployment teams and pro-actively handle core aspects of deployment materials management, including but not limited to:
- Identifying and managing network related material issues to closure.
- Review and proactively report-out material deliveries and inventory projections for deployment projects in North America, Europe and Asia Pacific.
- Track 3rd party performance with respect to materials management on a weekly basis and ensure adherence to the service level agreement.
- Track and confirm projects for GOG readiness.
- Track critical material and problem service report dashboards, Supply Chain (SC) prioritization, and SC adherence to service level agreements.
- Follow up with Problem Service Report (PSR) support groups for required actions and/or prioritization.
- Support and guide deployment teams with material returns and disposition requests at the end of deployment projects.
- Field ad-hoc shipment requests and/or provide guidance to ensure no discontinuities from the carriers or internal transportation team.
- Generate and ensure timely payment of freight and PPE supplier POs.
The ideal candidate will possess strong analytical skills, business acumen and a capacity to dive deep to solve complex problems. Experience partnering with cross-functional business and technical teams is a requirement. The candidate must be a self-starter and be able to execute at both a tactical and strategic level with a strong attention to detail.
Candidate Requirements:
- 4+ years of experience as a Project/Program manager
- Logistics experience
- Software development experience is a plus
- Need to be consistent, excellent communication, critical thinking, dealing with ambiguity
- Familiarity with ERP systems such as Agile, Oracle, Coupa or SAP
- Engineering industry experience would be a plus
About Us: Established in 2004, SPECTRAFORCE ® is one of the largest and fastest-growing diversity-owned staffing firms in the US. The growth of our company is a direct result of our global client service delivery model that is powered by our state-of-the-art A.I. proprietary talent acquisition platform, robust ISO 9001:2015/ISO 27001 certified processes, and strong and passionate client engaged teams. We have built our business by providing talent and project-based solutions, including Contingent, Permanent, and Statement of Work (SOW) services to over 140 clients in the US, Canada, Puerto Rico, Costa Rica, and India. Key industries that we service include Technology, Financial Services, Life Sciences, Healthcare, Telecom, Retail, Utilities and Transportation. SPECTRAFORCE is built on a concept of “human connection,” defined by our branding attitude of NEWJOBPHORIA®, which is the excitement of bringing joy and freedom to the work lifestyle so our people and clients can reach their highest potential. Learn more at:
Benefits: SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, critical illness, voluntary life, and hospital indemnity insurances to eligible employees. Additional benefits offered to eligible employees include commuter benefits, 401K plan with matching, and a referral bonus program. SPECTRAFORCE provides unpaid leave as well as paid sick leave when required by law.
Equal Opportunity Employer: SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at if you require reasonable accommodation.
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