Bar Back

We pay approximately 55% of our employee's benefits.
Complimentary meal for every shift worked
Job Title: Bar Back
Department: Piccolo
Reports To: Restaurant General Manager
Job Overview:
Piccolo is Auburn & Opelika's only true jazz lounge - a tucked-away retreat for specialty cocktails, live jazz, blues and soul music. The club-style lounge features an eclectic menu of small bites and an extensive wine list plus a great selection local and regional craft beers. Piccolo is an ideal spot for date nights, girls' nights or an after-dinner cocktail, with table service and Auburn's best wine list featuring an impressive selection of wines from across the globe.
Duties:
• Assist the bartenders and cocktail servers by greeting guests and offering beverages when they are assisting other guests
• Stock, fill, and provide guests with bar snacks upon orders being placed
• Assist bar team with clearing china, glassware, and silverware
• Clean and polish glassware throughout the shift to ensure the inventory stays stocked throughout each shift
• Assist bartenders with restocking beverages and supplies throughout each shift
• Carrying dirty dishes from the dining room to stewarding area as needed, using a tray at all times without stacking glassware or dishes in order to limit breakage
• Answer questions about our food, beverages and other restaurant functions and services
• Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information
• Be available to perform lateral service as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor
• Monitor and observe guest's experience; ensure guests are satisfied with the food, beverages and service; anticipate and respond promptly and courteously to any requests
• Communicate effectively with front of house and back of house team members to ensure a highly executed food and beverage experience
• Have a comprehensive knowledge and ability to answer questions about our food, beverage, and overall lounge, restaurant and hotel offerings
• Perform mise en place, opening and closing side work for daily service based on business levels expected
• Always maintain a neat and clean work environment; ensure overall bar and lounge ambience is maintained throughout each shift
• Oversee our guests' experience following Piccolo's and IHP's standards of service
Working Conditions:
• Be able to safely lift and easily maneuver multiple plates of food and carry bus tubs frequently weighing up to 25 pounds
• Considerable repetitive motion of hands, wrists, shoulders and back is required
• Workplace is a fast paced environment with considerable movement throughout the shift; requires standing and walking 95% of the workday
• Team members must have a flexible work schedule and ability to work nights, weekends and holidays
Qualifications
• Previous hospitality experience preferred
• Upon selection able to complete the Responsible Vendor course for all team members 18 years old and above
• A basic knowledge of food & beverage procedures and functions
• Possess basic math skills and can handle money and operate a point-of-sale system
• Positive Attitude