Director of Sales and Marketing - Embassy Suites Arboretum

Position Summary

The Director of Sales administers, directs, manages, and controls the sales and marketing department to maximize sales revenue for the hotel and ensure an aggressive approach by all sales staff to meet budgeted goals and key hotel drivers.

While the Director of Sales reports directly to the General Manager, the Regional Sales and Marketing Manager will interface and assist in the direction of the Sales and Marketing function at the property.

Core Responsibilities

• Develop sales strategies for property, including targeted market segments, rate management, solicitation procedures, and advertising.
• Develop a realistic annual marketing plan, forecast with monthly reviews to update and modify as required by market conditions.
• Emphasize control procedures and yield management to assure a proper balance of rate availability to market demand.
• Establish and execute an effective outside sales program.
• Direct internal servicing of groups.
• Act in concert with hotel management team and property General Manager.
• Train all sales and marketing staff, holding them accountable to actionable results.
• Work in a cooperative and friendly manner with fellow associates.
• Practice a culture of guest service in all you do; promote courtesy, goodwill, and a positive attitude in each and every encounter.
• Perform any reasonable request as assigned or directed by General Manager.
  

• Strong business communication and presentation skills, both verbal and written.
• 3 years proven hotel sales experience, demonstrating creative thinking and results-driven leadership skills.
• High work ethic and self-initiative.
• Strong computer skills in Microsoft Suite.
• Some travel may be required.
• Regular attendance according to established guidelines.
• May be required to work varying schedules to reflect the business needs of the property.
• Must possess basic computational ability.
• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions.
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times.
• Ability to participate in, and at times lead departmental and/or hotel team meetings.
  

• Sit, stand, and walk for varying lengths of time.
• Lift approximately ten (10) pounds.
• Good communication skills, both written and verbal.
• Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening, hearing ability, and visual ability.
• Must have finger dexterity to operate office equipment such as computers, printers, multi-line phone, filing cabinets, photocopiers, and other office equipment as needed.