IT Manager

Job Title: IT Manager

Location: Milpitas, CA 95035

Direct Hire

Roles:

1. Preparing input for company strategic planning from the IT perspective, and analyze, monitor, and report to local & corporate management and staff on operational, financial, and industry related metrics & KPI's related to IT.
2. Support development and execution of both short- and long-term plans and programs to ensure the profitable growth and expansion of company services through the IT services and management.
3. Develop, propose, and establish IT policies and procedures as appropriate in coordination with Corporate.
4. Regularly communicate with Corporate and ensure alignment of IT services and systems with corporate requirements and direction.
5. Recommend & support development of cost-down strategies of policies & services that will result in improved operational performance of short-term and long-term programs.
6. Manage, mentor, and develop the internal IT team to provide the essential IT function to the business.
7. Installation and upgrade of systems and/or HW/SW to enhance work performance for users within the facility.
8. Configure and install communications and PC hardware and software, perform problem diagnosis, and recommend solutions.
9. Create and establish policies, procedures, and standards regarding all general IT devices, software, and data to maintain their currency.
10. Process software updates for systems, configure network security, and participate in all hardware and software evaluations and maintain vendor contracts, including vendor management.
11. Keep up to date with new IT infrastructure technology and report this information to the IT leadership.
12. Develop new IT troubleshooting strategies to reduce downtime and maintenance costs.
13. Implement a Disaster Recovery Plan according to global guidelines for local IT infrastructure.
14. Ensure global IT processes are established and adhered to in Zollner USA as well as document local processes and procedures.
15. Responsibility for the regional IT facilities, in particular the local data center operations and maintenance, including access control, climate control, UPS monitoring, and management.
16. Participate in global and lead local IT related projects/working groups.

Qualifications Required/Job Specifications:

1. 7 years of IT experience preferable in a manufacturing environment.
2. 3 years of experience managing staff and/or small IT department.
3. Bachelor's degree in computer science or equivalent education/experience in the computer science field.
4. Proven ability to lead an IT group effectively.
5. Possess strong communication, coaching, listening, and interpersonal skills with the ability to relate to individuals from multi-cultural backgrounds and build trusting relationships in order to gain support and achieve results, at all levels within the organization.
6. Possess a high level of integrity in handling confidential and sensitive information.
7. Must be self-directed, dependable, and motivated with excellent relationship and time management skills.
8. Hands-on experience in server and storage backend system in particular Windows Servers, VMWare vSphere virtualization, IBM AIX Power, NetApp Storage System, Microsoft Active Directory Services and RedHat Linux Expertise in End-user Desktop maintenance and support for a Windows environment.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.