Handel and Haydn Society | Data & Reporting Analyst
Description:
The Data & Reporting Analyst works under the close direction of the Chief Operating Officer and has moderate understanding of four core functions 1) data system administration, 2) data collection and monitoring, 3) data analysis and reporting, 4) data development and inquiry support. The Data & Reporting Analyst will support all departments in the organization.
Reports to : Chief Operating Officer
Responsibilities:
Data System Administration
- Conduct frequent data migration, manipulation, merging of large, complex data sets from a variety of sources
- Develop and facilitate trainings on data systems for staff
- Manage users and security. Enhance security groups and assign access rights to ensure confidentiality and system integrity.
- Research, plan, and troubleshoot Tessitura upgrades, including leading planning for use of new features, creating testing plans, and staff training as necessary.
- Manage and maintain internal and external data systems and provide technical assistance as needed
- Manage the iWave donor research integration and train staff on utilizing the software as well as the custom screen and output sets available in Tessitura. On an annual basis, pull screening lists and execute screening updates.
- Manage for data requests and technical support
Data Collection and Monitoring
- Review and validate data entry across all data systems to ensure data entry is accurate, effective, and efficient
- Develop and manage data collection processes and validation practices and procedures
- Support in creating and use of data monitoring tools such as dashboards, flowcharts, presentation decks
Data Analysis and Reporting
- Produce weekly and monthly outcome and performance indicator dashboards and weekly enrollment reports
- Support program directors with completing outcome reports including reports for funders, internal reviews, and marketing materials
- Assist with developing data visualizations and presentations for internal and external audiences, including graphs, tables, dashboards, etc. drawing on programmatic and secondary data sources
- Support in the implementation, administration, and analysis of various evaluation tools such as surveys, focus groups, assessments
Date Development and Inquiry Support
- Identify and support in gathering data sources, calculating baseline, setting targets, and benchmarks aligned to grant requirements
- Provide coaching to program staff on the understanding of data reports and progress to meet goals
- Support programming to develop a cycle of improvement through data coaching
- Other duties as assigned.
Qualifications:
- Degree in management information systems, finance, econometrics, statistics, or similar.
- Minimum three years development experience or equivalent experience
- Strong knowledge of Tessitura and database software
- Proficiency in Microsoft Office Suite
- Excellent oral and written communication skills
- Impeccable organizational and time management skills
- Superior attention to detail
- Ability to work both independently and as part of a team in a fast-paced environment
- Ability to successfully interact with diverse groups of people
- Creativity and flexibility
- Professionalism in all settings
- Display initiative and excellent judgment
- Knowledge of classical music preferred
- Ability to work occasional nights and weekends as required for concerts and events
H+H respects every individual's unique journey through life and will welcome personal statements which can deepen our understanding of any candidate's qualifying experiences. An equivalent combination of education and experience may satisfy these minimum qualifications. We appreciate all interest in this opportunity and look forward to responding to candidates whose experience most closely aligns with this position description.
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