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Position Summary:
- The Assistant General Manager (AGM) is responsible for assisting in day-to-day operations of the business. This includes the development, planning, and implementation of standards and procedures for restaurant-level operations.
Essential Responsibilities:
- Ensure operational excellence and oversee the service floor to uphold the standards set by the leadership team
- Execute training plans for new hire and ongoing development.
- Assist in development of front of house systems and standard operating procedures.
- Drive service standards, guest experience and culture of excellence through hand’s- on, in-person leadership, and guest interaction.
- Oversee maintenance plan so restaurants run efficiently and look beautiful.
- Assist with beverage and dry goods inventory
- Uphold all company values and be a cultural leader and example for all staff.
- Maintain high level of communication standards with leadership, staff, and guests.
- Other duties as required by the business.
Qualifications/Skills and Knowledge Requirements:
- Advanced understanding of restaurant operations with minimum 1-2 years leadership experience in high volume environments.
- Ability to troubleshoot problems big and small on an enterprise level as well as one on one with staff.
- Proficiency with common computer programs, (ie: Word, Excel, etc), email, and with restaurant POS systems.
- Experienced and thorough understanding of accounting and budgeting processes, including materials, direct and indirect labor, and overheads.
- Excellent organizational, leadership, planning and communication skills.
General Information:
The above statements are intended to describe the general nature and level of work being performed by those assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
We Celebrate Diversity:
Checker Hall and Lodge Room is proud to promote a culture of inclusivity throughout our entire operation - from the Kitchens to the Dining Rooms and into our office environments. Our core mission at Checker Hall is to create restaurants that feel like home and in our home, all are welcome. Lodge Room believes in the growth and development of our employees. We provide regular opportunities for education and advancement to everyone on our teams.
Checker Hall at Lodge Room provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
Greetings are essential to great hospitality. When applying, please take the time to introduce yourself along with your resume.
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